Question about Intuit QuickBooks Pro 2007 Full Version (299116)
HELP We were currently running Quickbooks pro 2003 on XP. Went to upgrade to Quickbooks pro 2009 and we got it loaded. When we went to transfer old data got to 73% then gave us error 309. We did call tech support but said we had to buy more software and buy warranty help for them to fix problem. When we went to reload QB 2003 that will no longer work. Once you click on icon it just closes screen down. We are currently down and can not get either of our QB to load. Any help would be great. Thanks
There may be more than one issue going on here. In some cases, going to a version that is several versions later requires a stepped upgrade. 2003 to 2004, 2004 to 2006, then to 2009. There may also be data damage existing in the 2003 file that will prevent an upgrade, until it is resolved in 2003.
Intuit used to have a policy that it would have you send in a copy of the data file and would convert it for free if you were going to the latest version.
If you are still unable to resolve this, let me know.
Posted on Nov 16, 2008
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Posted on Jan 02, 2017
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