Question about Computers & Internet
The most likely Culprit is an integrated (Built into the motherboard) or OEM (Original Equipment from Manufacturer) Video card that is "Borrowing" some of the system memory to provide video Memory.
This can happen EVEN if you have a standalone retail card, if the integrated one is still enabled in the BIOS (Basic Input Output System)
To resolve this open the BIOS (Usually pressing <Delete> or <F12> during the boot up process
search through the menus until you come to the settings for your onboard Video card. If you have a standalone card DISABLE the onboard video. If you are using the integrated video then you should be able to adjust the amount of Memory you want to allow the Video card to "BORROW"
If the above situation does not apply to you, please let me know some more information about the problem so that I may assist you further
Posted on Nov 12, 2008
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Posted on Jan 02, 2017
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