Question about Sony CMT-CPX22 CD Shelf System

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CD tray doesn't open

Hello I bought this new system two days ago and I never managed to open the CD tray since. The disply shows "Open" and the system really tries to open the tray two to three times, but it will not open. I turned everything off by the plug several times and waited a couple of minutes until the next go. Everything else works perfect. Do I have to "unlock" the tray in some way or is it a known technical malfunction? Any help is much appreciated Thank you

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Re: CD tray doesn't open

If the unit actually tries to open but does not, it is not locked. a locked unit does not even try to open. it sound like a mechanical misalignment. take it back to get a new one, since it's only 2 days old.

Posted on Nov 13, 2006

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(hello from France)

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first basic step if u still haven't tried this yet is to turn the power button off then unplug the appliance then plug it again and turn the on the power button for the compact disc unit to initialized its program on its CPU and memory devices.
second step: if you can manage to open u'r mini component, check the mechanical moving parts of cd rack if there's any broken parts or missing parts.
third; if you still have the remote control try using it.
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