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If you mean Vellum paper, make sure that your paper type is set from your server/computer to the printer. Remember, Stock rolled paper has different physical characteristics than Vellum. Also this will aid on the paper sensor to note what type of paper you are printing on
Try placing some standard paper behind the vellum paper, it might assist in holding correctly while printing.
Being so thin the paper I would guess is folding up under the print head? if so look through all the printer properties, under the maintenance section there may be a "set Plattern Gap" (set to wide) or "Thick Paper Setting"
Selecting these raises the print head up to allow for thicker paper to pass through, but can also help thinner paper from folding up under the heads.
I hope one of these works for you.
THIS IS TRUE OF ANY TYPE OF PAPER, MOST MANUFACTURE RECOMMAND THERE OWN BRAND OF PAPER FOR SPECAIL USES OF THERE MACHINE AND IF YOU USE A GENERIC TYPE OF PAPER YOU WILL HAVE THIS PROBLEM, PAPER WILL NOT PICKUP, PAPER MAY JAM ALOT, PAPER PRINT QUILITY MAYBE BE POOR, INK MAY MEER, TOMERS ARE SOME OF THE PROBLEM TO ALONG WITH PAPER ISSUES ALSO, YOU MAY HAVE TO USE A THICKER OR THINNER VELLLUM PAPER, CALL A REPOGRAPHIC STORE , ONE DO BLUE PRINT PRINTING, MAP COPIERS, ASK AND SEE IF THEY HAVE ANY OTHER IDEAS
Ran into the same problem. The problem is that the printer's paper sensor sees through the vellum and therefore doesn't think any paper moved into the print position. To use vellum, fold up 1/4" edge on a standard peice of print paper and place the leading edge of the vellum under the flap. Place the paper and vellum into the printer and print. The printer will pull in the paper and the vellum together. Make the paper fold tight and straight to prevent jamming. You will need to feed one sheet at a time. Also the Epson inks take a long time to dry on vellum. I let mine dry overnight.
I have an hp photosmart c4480 and was having the same problem printing wedding invitations. Same size 5.5"x8.5'. Im not sure if this will work on your printer, but this is what I had to do.
Click on Print, then Properties, then features. About half way down there is a drop down box under sizing options. Click on custom Create a name, and put your width and height in. Click Save and then OK Completely X out of the print options. Then Click File, print, properties,features, click the drop down box under sizing options. Click more and scroll to the bottom and it should be there.
If your options are different then mine, I'm sorry for wasting your time.
Try unplugging the power cord on the printer, hold the power button in for a few seconds, plug the power cord back in and turn printer back on. That should clear the error if it is stuck in the printer's memory.