Question about HP Pavilion dv1000 Notebook
I have an HP pavilion ze 5600 laptop. I have never hooked it up to the internet so it can't be one of those problems. Oh, and of course the warranty on it is out...:( It's done this before though.
Basically it gets on its last loading screen where the windows xp logo is and then doesn't move. I've tried catching it before the screen and do safe mode and on and on and on. I've tried almost everything. I know there is a combination I can you to destroy all memory in the computer and start it over fresh, but I can't remember it.
If there is anyone out there who can help me or help so I don't loose any of the novels I've been writing on it, I would be so greatful.
Speaking from a tech point of view, I would remove the hard drive and install it in a USB enclosure and attach that to another system as a "spare" drive. You can grab all your files by clicking on the USB, go to DOCUMENTS AND SETTINGS, locate your user profile, click on it to list it's contents, click on "user" documents and the files should be there for you to grab
Once you get your files, format the system over. You can try holding down the INSERT key on boot but from what you are saying, something is loading prior to the last screen and clearing memory won't help.
Posted on Nov 26, 2008
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