Hello! Since you have refilled the cartridge and not replaced it with a new one, the printer cannot make out the level of ink in your cartridge. The only solution is to buy a new cartridge. But I'm sure that the printer can print pages properly. Hope this helps!
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E5 is a Cartridge cannot be recognized error.
Reinstalling the cartridge could clear the alarm.
If this does not work,
Removed both ink cartridges.
Turn off printer and unplug fron electrical outlet.
Wait at least 5 minutes.
This will let the printer reset itself.
Plug printer back in and turn on.
Printer will cycle and an E5 will appear.
Installed back ink cartridges.
What you need is to reset the ink level: 1) Goto the Lexmark Solution Center application. 2) Press button Maintenance>Install a new print cartridge, follow the instruction on screen. U may then have your new full ink level. Note: u only can reset to full level, cannot customize the level by your own. Hope this help.
Dear lim, Here a solution for you. The cartridge of this printer has memory chip that store ink level data inside. Once the cartridge is empty we cannot restore ink level data to be full. To continue using refilled cartridge you need to deactivate ink level detection function first. Perform this step: when the message 'The following cartridge cannot be recognized' appears press Resume/Cancel button. Do this for each cartridge you refill;if you refill both black & colour cartridge do this tip two times (once for each cartridge). Please rate this as fixya ok. Regards,
I have the same problem and happened after 2nd refill
the only answers I could find was that
the copper strip with the dots could be dirty and need cleaning
It could be overfilled and need ink drawn out
It could just now be a faulty catridge
I tried the first 2 with no success but intent to keep trying to clean it and draw some more ink out even though it doesnt seem too full. If it still doesnt work I am going to just discard it and get another and keep re filling it as I have a second one that I use with no problems.
Also the printer has to be reset when a new re filled cartridge is used as it will still see it as the empty one. to do this if you dont know how.
To Reset the Canon Cartridges Works 100% Power off the printer Hold the stop/reset button then press and hold power (for 5 secs) Hold Power and release the stop/reset button Press the stop/reset button twice Relase power button Wait until the power button lights a steady/still green, press the stop/reset button three times with a 3 sec space between each press. On the 3rd press the inicator should be orange. Press the power button to set data To set data remove cartridges then replace. leave for 20 or 30 secs Press the power button again to shut down Then press power button to power up. The printer will feed one piece of paper through then set language and counrty. Then ink should be reset
Ok my printer is giving me the U140 message saying that ink tank cannot be recognized. The new ink tank is Cannon (not a off brand or refill). i think it is a problem with the chip reader port inside the printer not the ink tank chip. I feel this way because if you switch around the yellow and black 8 tanks, the printer accepts them without error.. soo if it was the ink cartridge i could be able to swap the black with the magenta and it should read it.