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It is important that you replace the drum when the machine is saying "REPLACE DRUM"...NOT when it is saying "REPLACE DRUM SOON".
When the machine says "SOON" it is advising to have a drum on-hand ready for replacement. The machine will still be able to print pages. When the machine says "RPLACE DRUM" it will no longer print and a new drum cartridge must be installed to reset the indicator.
The "replace drum soon" indicater is a warning for you to have a new replacement drum "on-hand". Soon the display will change to "REPLACE DRUM" AT WHICH TIME THE UNIT WILL STOP PRINTING.
When the new drum cartridge is then installed...the REPLACE DRUM indicator will be reset. DO NOT replace the drum before the machine says to.
F-320 "Please call Service".....Press PROGRAM,*,6.....Press PROGRAM to select "Service Call"....error message will now be displayed.
Most common is #02 (Heater Error) which means you have a defective fuser.
Press PROGRAM to show any other error messages.
Press "STOP" TO EXIT.
Before doing complete Memory clear try the following...
Press..PROGRAM,*,*,I(thats the letter I),then ENTER.
That should reset it. Only replace the new drum into the machine when the machine says "Replace Drum"...NOT when it says "replace drum soon".
As a last resort a complete memory clear is PROGRAM,*,3.....but be warned this will clear all memory back to factory defaults "except" the Life Monitor which has the counters.
Ignoring the Toner Empty Message
When the toner cartridge is empty, the machine shows a “Toner Empty”
message and stops printing.
You can set the machine to ignore the message when it displays and to
continue printing the pages.
1 Press Menu until “Machine Setup” appears on the display.
2 Press the scroll button ( or ) until “Ignore Toner” appears on the
bottom line and press Enter.
3 Press the Scroll button ( or ) to select “On” or “Off.”
Select “On” to ignore the Toner Empty message.
Select “Off” to stop printing when the message appears. This is the
4 Press Enter to save the selection.
As far as I know there is no "manual" way of resetting this. The new
drum has a small glass fuse which should blow when it is placed in a
machine for the first time. It is the machine "seeing" this fuse blow
that resets the message.
Are you using a "new" drum or one that has been in another machine?