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Sony Vaio AW - motherboard damage?

Where is the motherboard and could a damaged Express card slot have damaged the motherboard?

I just returned my brand new Sony Vaio AW 11Z/B laptop to the Sony repair centre. It wouldn't start up properly: power light came on, but the screen stayed blank and I couldn't hear any whiring of drives or anything indicating that it was starting up.

The repair centre came back with a photo of the Express card slot with some apparent minor damage to the flap on the slot (which did not happen when it was in my possession) - and they're claiming that the motherboard is damaged, and they say it's not covered by warranty and they want to charge me to repair it. As I'm sure I didn't damage it, I'm going to dispute it. However, I'd like to know whether they're spinning me a yarn, or whether it really is possible that the motherboard could have been damaged in the way that they're describing, and that it would have prevented the laptop from starting up.

Any help much appreciated!

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What did you do for the Express card slot? If you plug wrong thing through this plug..could be cause power surge or some thing similar to damaged the BIOS on the motherboard...It is all depends on what did you do when the laptop became no response at first time...all physical damage will not cover under warranty repair..

Posted on Nov 12, 2008

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