Question about Xerox WorkCentre C2424DN All-In-One Laser Printer

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37,004,40:45998 fault code the printer is dead any suggestions? also someone locked the scan head with the transport lock on the side of the scanner then ran the machine. This jammed the scan head of course and stripped the teeth on the belt. From what i understand there are no parts available for the scanner. If any one can help with this one I would appreciate it

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There are very very few parts spared for that feeder.
You can try looking up The Parts Drop on google, but I don't know if they carry any parts for that scanner.

Posted on Nov 12, 2008

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Scanner is locked . How am I going to unlock it


Many scanners employ a mechanical latch or lock to prevent the internal scanning mechanism from moving around during transport. Look for a mechanical latch, slide switch or button that has "lock" on it on the top or side of the scanner. If you need more help provide the make and model of your scanner.

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This correction is listed on the Canon website. Lock Switch Make sure to unlock the scanning unit before turning the machine on.
  1. Lift the document cover open.

  2. Slide the scanner lock switch to the release mark.


    Caution : Make sure to unlock the Scanning Unit (Printer Cover) before turning the machine on.Before transporting the machine, always lock the Scanning Unit (Printer Cover) by moving the Scanner Lock Switch towards the lock mark.


    scanlockswitch.gif

  3. Close the document cover.

  4. Press to turn off the machine.

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I'm not familiar with this model/printer scanner, but some new scanners have a slide lock that locks the scanner head to prevent movement/damage during transportation.
Check the printer/scanner for this lock.

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My cx3200's control panel reads scanner error. I unlocked the transportation lock, turned off, turned on. It stayed off for about 2 minutes then came right back on. While the error light was off tried to...


The only things that can cause a scanner error on this unit is a complete scanner harware failure or the scanner lock. With the unit on lock the transport lock and unlock it a few times quite forcibly. Then leave it in the unlocked position and power off and on again. If the light returns then at his point I think a new printer will be needed.

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Is the scan head locked for transporting ? You might look for a switch marked with a padlock icon.

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An error occurred when you set the transportation lock to the lock.gif locked position. To clear the error message on the LCD panel, set the transportation lock to the unlock.gif unlocked position, and then turn on the product again or press the fontx1.gif B&W Start or fontx1.gif Color Start button to restart the scanning job.

You can find the transportation lock on the left hand side of scanner when you lift/tilt ADF up. Hope this helps...

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Try flicking the transportation lock (on the left side under the scan lid) on and off. It has a picture of a pad lock shown locked and unlocked. Flip it back and forth and leave it in the unlocked position.

This worked for me. Good luck!

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