I tried to clean the heads with a spray cleaner and a swab.
Now the handicam will no play the tape. The first few time I tried to load the tape, it would eject. It quit ejecting, but now will not play the tape. In order to eject, I have to cut power, then back on.
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The head of a camcorder needs a quality tape cleaner to clean it or an experienced technician to do it with the right materials. You should clean manually using professional swabs and isopropyl alcohol. The question is what did you use yourself. If you used the wrong substances to clean it the heads might be dirty now. Anything that leaves some residue on the heads can clog it then you won't be able to use your camcorder normally.
First get a cassette cleaner then run it several times using a few drops of alcohol that is provided. If the heads get clogged then you need to do it manually with a clean white silk cloth making sure that you do not touch the heads with your bare hands but with the cloth. Press gently on the heads because they break easily. The heads are at the bottom of the shiny silver Drum.
If you pressed ******* the heads while you were cleaning them then you could easily have damaged them so then you would need new ones. And for you to be able to fix that you would then need expert hands.
NEVER try and manually clean your heads in your camcorder. The drum assy and heads are much more fragile and easily damaged than that of a VCR. NEVER spray any type of liquid/chemicals in or on your camcorder. A Sony miniDV head cleaning cassette is what you need. There are other brands out there, but Sony is hands-down the best. When using a head cleaner, play it for only 5 to 10 seconds at a time and then try your tape again. If it has improved, but still has problems then play the head cleaner for another 5 to 10 seconds. Hope this has helped. www.austintelstarservices.com
C:31:40 code shows problem with Drum (video Head) Rotation. Please use another tape as tape got stuck with drum in threading / loading. If problem still remain, Drum circuit needs to be checked by qualified tech.
Supreemwun, Canon support was of no help. They ****! To fix the problem this is what I figured out.
Before you start filming what you want record or just advance the tape 10 secs or so.
Record/ video whatever you planned.
Now when the thick grey lines come up on play back don't freak out.
Simply rewind the tape to the beginning and record briefly in the blank portion at the beginning (careful not to tape too long as to tape over your intended recording).
Rewind and play the thick grey lines should now be gone.
How did I figure this out just a fluke. No cleaning, no spray pretty simple. At first did not understand it but it works EVERYTIME for me. I'll deal with it until I get around to buying a new HD video camera and it won't be a Canon. Hope this helps.
I had the problem of the horizontal grey lines with some pixels of pink. I ran the dry head cleaner a few times and the lines became solid grey with the sound now skipping worse than before. I cried, cleaned again, then played the tape. I did this about 4 times and still had no luck.
I then decided to try to record with a new tape around the room to see what would happen. After recording I played the tape back and it worked perfectly. I then went back the old tape that would not play properly and it worked fine! Seems like when I used the record button after cleaning it a few times everything worked fine, wierd.
Alot of times dirty tape heads can cause this issue. Try loading a Digital Head Cleaning Cassette into the unit, and let it clean the heads. Many times this will solve the problem. Also, make sure it's not the 'wet-type' cleaners, as this will cause damage.
For the record issue, make sure the tapes do not have the prevent erasure tabs set - this is on the bottom of the tape, and is looks like a tab that says ERASE OFF or SAVE.
Not much else that can cause this issue. Never force the tape into the unit, and never hit the unit to get it to work. If nothing works, then I would suggest taking into a service center for diagnosis.
try cleaning the tape path, especially the rubber pinch roller, with an alcohol swab....but how is the performance as a web-cam? (when connected to pc)? if same result, then problem is deeper, maybe CCD