ON THE RIGHT SIDE OF THE HP 2420 LASERJET THERE IS A WHITE ROLLER THAT IS PREVENTING THE CARTRIDGE FROM SLIDING IN PROPERLY. I BELIEVE THIS WHITE ROLLER SHOULD BE FLUSH AND ONCE THE CARTRIDGE ENTERS IT ASSISTS WITH THE DOCS FLOWING THROUGH PROPERLY????
Re: INK CARTRIDGE WILL NOT FIT BACK INTO THE PRINTER
The white roller is the hub that engages with the toner cartridge after it is installed. It is flush with the toner door open. As the door is closed the white arm attached to the toner door on the right side causes it to move inward. One possible scenario is that the tab on the door that it clips to is broken or the clips on the arm are damaged.
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
I would try a few of the following; try a fresh (clean) install of the printer on your pc; or try a firmware upgrade on the printer; or clean the toner cartridge transfer roller (it may even be scratched.)
Faulty cartride or fuser causes ghoost image in print outs.Primary level:check with another cartridge. Secondry level: Remove fuser assm out, check teflon sleeve surface deposited with toner?. replace teflon sleeve if available if not replace fuser assm. In fuser modes we can increase/decrese the temparature of fuser. Note: only service engineer can replace the teflon sleeve.. user not advisable
Hi, check throughout the printer for small pieces of paper stuck, broken sensors etc, clean the rollers in the paper tray 2, check for wear. clean the registration rollers (under a metal flap under the print cartridge) do not clean the transfer roller (the spongey roller sitting under the drum!)
If you remove the toner cartridge again and remove the roller (Registration Roller) one side of the roller has a gear and the other has a silver bar, well one spring goes under the gear on the left side and the other spring goes under the bar on the right side of the roller. The springs apply pressure to the paper against the toner cartridge so that the image is clean and dark. if you have any further questions let me know.
If the spacing between dots are the same, then you have a dirty or bad roller. If you never had this problem prior to installing the new toner cartridge, then I would suspect you have a bad one. Try a different toner.
take out cartridge and look at roller on bottom of printer, clean with clean cloth and try, also there is a slit ( or hole on the inside ( put your hand inside and try to touch the top of printer there is a hole there where the images go to the laser clean with clean lint free cloth.