Question about Actiontec (DHUSB00020C01)

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Installation Woes! I have tried to get the green box UP101 box to install. I keep getting the message, There was a problem installing this hardware. An error occurred during installation of the device. The data is invalid. I have uninstalled the software, cleaned out the registry to be sure that there wasn't any residual junk causing the problem. I have tried any number of times and can't get it to work. Any help would be greatly appreciated. It seems that the USB is not being recognized. I have taken the device out and replugged it and nothing pops up though the device shows up in the hardware with the usual yellow exclamation mark.

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Re: Installation Woes!

Necesito los drivers de un modem SPEEDTOUCH 536 v6
Si me pueden ayudar Por favor

los necesito con urgencia


Posted on Jul 31, 2008

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Re: Installation Woes!

Did you try to install the software, restart and then attach the device? Its the only thing I can think of to try. Also, check on the internet for updated drivers. I hope this helps although I am not very sure if it will or not.

Posted on Nov 12, 2006

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My webcam is not working.i can't buy other webcam because my webcam is attached to my laptop on upper portion of the monitor.pls help me to recover my teacher said its because of the virus coz my...

Dont worry just follow the easy steps
Steps to solve the webcam problems The very first step is of course to check your webcam connection. Most webcams use the USB port to connect to the PC, so check if your USB cable is properly plugged. For build-in webcams this steps does of course not apply. Many new laptops have a build-in webcam. Also try connecting your webcam directly to your PC instead of through a USB hub (if you are using one).
The next thing is to do is to check your Windows Device Manager and see if the hardware is recognized and installed properly.
It might be that the hardware is recognized as a camera, but the right drivers are not installed. The yellow explanation mark will indicate a problem.
windows-xp-other-device.jpg If the device is not recognized in Windows XP, it will be listed under Other Devices.
windows-vista-device-error.jpg In either case you can try to update the drivers. Right-click the device, and in the popup menu select Update Driver Software. Then follow the instructions on screen, but make sure you allow Windows to search the web for updated drivers.
In case no driver for the webcam can be found, you can try a third party driver finding program that scans your PC for installed hardware and allows you to install missing drivers.
If this fails, the next step would be to uninstall the software that came with your webcam. Use the Add or Remove Programs feature in the Control Panel. If that does not work you can use a third party uninstaller.
After uninstalling the software, restart your PC and then reinstall the webcam software. In most cases this will solve the problems. Depending on the software, you might need to unplug your webcam during the software installation.
If the drivers and webcam software are correctly installed, and you still cannot see any video, there can be a problem with the program settings. Most chat and meeting software have a configuration option to select the video source for the webcam feature. If you have multiple devices that qualify for video, you might need to select your webcam device as the source for the webcam feature in that program.
Some webcams and programs require additional software, although that should be installed with the webcam if things are right. But is does not harm to check if your Java, Flash and Quicktime software are installed and up to date. But certainly check your DirectX software, since all video applications, including webcams, use DirectX for video processing. Try downloading the latest DirectX version and install it (Windows XP: DirectX 9.0c – Windows Vista: DirectX 10).
Lastly, if your webcam’s image is not sharp, check to see if it has a focus ring. A blurry image can sometimes simply mean the webcam is not in focus. Adjusting the focus through the ring can solve that problem.
Other picture quality problems with webcams can be addressed by changing the video capture properties for the webcam. Most programs that can use a webcam will have an option to access the properties of the video source, which will bring up the video capture properties window.
video-capture-properties.jpg Do keep in mind that not all settings will be enabled depending on the webcam and the webcam driver installed on your computer. In the example you can see that some settings are disabled. The example shows the video capture properties for an Acer Crystal Eye webcam.

Jul 02, 2010 | Other Network Devices


How resolve cannot "Connect to Network Printer" with Windows Vista

One of the more interesting errors in Windows Vista happens when you try to connect to a shared network printer. Most of the time you'll receive an "Access is Denied" error when trying to connect even though you can see the printer on the network and everything else is working properly.
Everything else on the network appears to work properly, shared files, internet access, etc. However, you just cannot access the ahared printer and print.
The solution is to add the printer as a local printer and then try printing. Follow the directions below to accomplish this.

1. Go into Control Panel 2. Underneath the Hardware and Sound category, click on Printer 3. Click on Add a printer from the top menu 4. Click on Add a Local Printer 5. Choose Create a New Port with type of port remaining Local Port, then click Next 6. In the Port Name box type the path to the printer you wish to connect to and Click Ok
Ex. \\mycomputer\myprinter
If the computer you wish to connect to is named Bob and the printer is called HP then the path would be \\Bob\HP
7. In the Install Printer Driver screen, select your printer from the list or choose Have Disk and find the location of the printer drivers on the computer then click Next and then click Finish. 8. You should now see the printer installed in the Printers window. 9. Right-click on the printer and click Properties 10. On the General tab, click Print Test Page to test the printer.
You should now be able to printer from Windows Vista to this networked printer without any problems.

on Jul 20, 2010 | Other Network Devices

2 Answers

Unknown device sm bus controller

What I do in such circumstances is run a little piece of freeware called "Unknown Device Identifier" which does a pretty good job of telling me what device is not working properly, identifying the manufacturer, which allows me to look up the support site and get the driver necessary to correct the problem. I've found that to be the quickest and surest way to resolve such issues.

You can also try double clicking the device in device manager and then selecting "update driver" and see if Windows can locate it on your hard drive or search the internet [providing you have a working connection] to find the appropriate driver and install it. I find it works about half of the time.

There is are other trouble shooting methods and the Microsoft Knowledge base does the most straight forward job of defining them so rather than reinvent the wheel I'll present them as written there:

The main reason for Unknown Device to display in your Device Manager is because you have a device that is not working correctly. To fix this issue, obtain an updated driver for the device.

Use the following methods to enable Windows to recognize your device. Method 1: Windows Update loadTOCNode(3, 'moreinformation'); Visit the following Microsoft Web site to see whether the Web site autodetects an updated driver for your device. Install all recommended drivers. ( Method 2: Download and install the latest driver from the Internet loadTOCNode(3, 'moreinformation'); When you download a driver from the Internet, download the Windows XP version of the driver when multiple Windows versions are listed. Use one of the following options:
  • Visit the Web site of the computer manufacturer if the device came with the computer.
  • Visit the Web site of the device manufacturer if the device was installed after you purchased your computer.
  • Visit the Web site of the device manufacturer if the device was preinstalled on your computer and the computer manufacturer does not have an updated driver.
Look for a Drivers section or a Download section on the manufacturer’s Web site, and search for the device name. Download and install the Windows XP version of the driver. Advanced user section loadTOCNode(2, 'moreinformation'); This section is intended for advanced computer users. If you are not comfortable with advanced troubleshooting, you might want to ask someone for help or contact support. For information about how to do this, visit the following Microsoft Web site: ( Causes of unknown devices in Device Manager loadTOCNode(3, 'moreinformation');
  • The device does not have a device driver: When a device driver for a device is not available, Device Manager displays the device as Unknown Device and puts it in the Other devices branch. This is very common with universal serial bus (USB) and Institute of Electrical and Electronics Engineering (IEEE) 1394 composite devices. Also, a status of Error Code 1 or Error Code 10 may be displayed when you view the properties of the device in Device Manager.

    Note Most USB and IEEE 1394 devices function correctly without additional device drivers because they are configured by the drivers that are included with Windows for these bus types. However, an additional device driver is needed if the device does not fit the defined and supplied Windows class drivers. If the bus cannot identify the device, it interprets the device as a composite device and then reports it as such in Device Manager.
  • You are using a Microsoft Windows 98 or Microsoft Windows 95 Device Driver: You cannot use virtual device driver (.vxd) files that are common to Windows 98 or to Windows 95 drivers in Windows XP. If you try to install them on your Windows XP-based computer, the device may be listed as unknown in Device Manager. This typically occurs when the device driver manufacturer does not correctly differentiate between the two drivers or assumes that Windows XP can use Windows 98 or Windows 95 .vxd files.
  • Unrecognized Device ID: Every hardware device has a special identifier that is used by Plug and Play. This identifier can include several different types, such as vendor ID, device ID, subsystem ID, subsystem vendor ID, or revision ID. If a device ID is not present, or your Windows XP-based computer does not recognize the device ID, Device Manager may list the device as unknown.

    Note Software programs that require virtual hooks into hardware may create these devices. Additionally, devices that bridge between bus types, such as a device driver that enables a parallel port device to emulate a SCSI or an AT Attachment Packet Interface (ATAPI) bus, are also known to generate an unknown-device response in Device Manager.
  • Faulty Hardware or Firmware: Faulty hardware or firmware may cause a device to be displayed as Unknown Device in Device Manager. Software-only device drivers do not expose a device ID, and there is no standard method for installing these devices. Some manufacturers install the device by using the InstallShield installation program or a similar method. Be aware that software installed by other methods may not be completely removed when the device is removed in Device Manager. Therefore, you may have to check the registry to verify that all entries are removed.

Feb 04, 2010 | Other Network Devices

1 Answer

It blocks about every website we try to get on

we need more info: your computer, your router, your internet connections any error messages

if it blocks every website, you may not be connected to internet at all, you may have a virus or you may have some hardware or configuration problems.

Dec 25, 2009 | Other Network Devices

3 Answers

My huawei dongle says failed when put in new laptop

disable the antivirus and firewall and then install the modem, it installtion stop in between use task manager to close any extra file, then it would work, other wise reinstall the fresh os in your system'

Oct 24, 2009 | Other Network Devices

1 Answer

I purchased Compaq Presario CQ50-106AU Notebook PC and installed Win Vista and i am not able to find the drivers for lan and lan is not detected

go to BIOS Set up...try to LOad DEFAULT all the settings...

start up again , if one can found a new hardware.. try to install the LAN CARD drivers....

follow the set up...

Oct 19, 2009 | Other Network Devices

1 Answer

Everytime I try to access the public folders from the computers on my network (which both are marked to share public folders) I get an error message saying I don't have permission to access the folder...

Make certain that ipx and spx protocol is installed on both machines. You have to go through windows setup network wizard through the netwok connection properties. Once you double click on that there it is the network wizard setup.

Aug 13, 2009 | 2wire Other Network Devices

1 Answer

Login errors occur when trying to use new networks

log in errors problems comes on the solution is the net work ip address is not matched plz find and given correct ip address

Jun 14, 2009 | Check Point VPN-1 Accelerator Card...

1 Answer

Cat 5 Issue you replied to

The color is not so important as the cable follow the same standard on both ends.
It has been my misfortune to find non-standard wiring in a facility, so long as they keep the relationship of the pins the same it will work, if the installer did not then you cannot trust any of the work and MUST either redo it all or have it all tested and certified by a cometent network cable installer.
568-B Wiring
Pair Wires RJ-45 pins
1-White/Blue White/Blue 5
Blue/White 4
2-Wht./Orange White/Orange 1
Orange White 2
3-White/Green White/Green 3
Green/White 6
4-White/Brown White/Brown 7
Brown/White 8
568-A Wiring
1-White/Blue White/Blue 5
Blue/White 4
2-White/Green White/Green 1
Green/White 2
3-White/Orange White/Orange 3
Orange/White 6
4-White/Brown White/Brown 7
Brown/White 8
RJ-45 Pins are with the spring tab down and read left to right. Do you have an RJ-45 Crimping tool?

Apr 21, 2008 | Other Network Devices

2 Answers

Initialization failed - Unable to acquire TWAIN-compliant device



I have seen your message stating that "Initialization failed - Unable to acquire TWAIN-compliant device" error is received when trying to connect USB-Parallel type to your Laptop.


Well,  Printer  Panasonic UF4100, recommends to use only " Printer/Scanner Interface as Bi-directional Parallel (IEEE1284) " means you need to use Parallel cable to connect Printer to the Computer/Notebook.  You may receive some communication error messages if you are using a  "PORT REPLICATOR CABLE"( USB TO PARALLEL connector).  The error message that you have received is related to the communication error. Futher, if you use same USB- Parallel cable for long time the Printer Hardware functionality might go bad, since Printer memory gets confused and will not read or detect the Cable , since it is not a cable to use  mentioned by Panasonic Manufacturer.


Let me tell you, general functionality of Printer like Printing would work even if you use USB-Parallel cable. But it is not a case with Scanner and Fax functionality.


Hence, I recommend you to use only Parallel cable to connect your Printer to the Laptops.


I hope that this will resolve the issue for you.


You can email me at if you need further assistance.



Oct 17, 2007 | BafoTech BAFO BF-1284 Parallel Adapter

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