Question about Canon MP830 All-In-One Printer

1 Answer

Alarm light is flashing and can not print

I have turned the printer on and off and tried the reset button.
The alarm light and copy lights keep flashing and the error code says 6A00


THanks for your help

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  • ktdid4 Nov 26, 2008

    Yes, I have the same problem. Website says I have to bring it in for service.

  • JDTec
    JDTec May 11, 2010

    Error 6A00: an error occurred in the AP motor during the purge operation.

    Canon says to check the purge unit, logic board and the sheet feed unit.

    You need the service manual to take unit apart.

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  • Master
  • 4,041 Answers

Hi
Error 6A00
The 6A00 is a Canon generic code for paper path jam.

Solution 1:
Move the printhead carriage back and forth a few times.

Solution 2:
Check the purge unit: Moving the print head assembly will not clear a purge unit if its jammed with paper, paper clips, push pins, screws, cookie crisp, flower bud pods or the like.

Solution 3:
Press the ink pads down in the purge unit.

Please come back and just gave a vote, it will gave me some satisfaction to know am helping some one so I will keep on helping.
All The Best: Pineworks

Posted on Feb 10, 2010

6 Suggested Answers

SOURCE: Error code 6A00, alarm light flashing, no copy, print or fax function working

I had the fatal 6A00 error on my out-of-warranty MP830 and I was ready to give up and buy a different printer. Per Canon website it says that you need to send it for repairs.

Goggling the error message, I was able to find a solution to this error that doesn't require sending the unit to Canon. . The problem apparently is related to the purge unit located at the far right side on where the printhead moves back and forth.

Based on the postings, there appears to be three common problems that causes the error, which is related to a paper jam error. 1) If its a new printer or even an older one, there are two sponges that collect ink and two plastic wipers located in purge unit may be loose or missing. Check to see if its it there. If not, it may actually be stuck somewhere. 2) there may some paper stuck somewhere around the printhead and or the purge unit or 3) there is a build up of gooey ink on the purge unit.

The gooey ink turned out to be my problem and apparently quite a few others. Following someone else's advice, I turned off the printer & unplugged it, move the printhead to the left and used long Qtips with Windex to clean up the ink around the purge unit including a little white plastic spring-loaded lever. I also dampen the sponges with Windex. If you do this be careful not to dislodge the sponge or wipers. If you do, you can alway stick the pieces back in. After cleaning it, and checking the sponges and wipers are seated correctly, I plug the unit back in and worked fine. Problem solved!

Posted on Mar 29, 2008

SOURCE: Flashing copy/alarm buttons. Error code 6A00.

buy a different copier

Posted on Jun 17, 2008

SOURCE: Error Code 6A00 Copy button flashing along with

The 6A00 is a Canon generic code for paper path jam. Some where in the paper path a sensor is activated indicating paper jam so the printer will give off a 6A00 code. As a Canon tech, I usually find the code, almost 90% of the time, is related to the purge unit being jammed with something and not being able to move. Moving the print head assembly will not clear a purge unit if its jammed with paper, paper clips, push pins, screws, cookie crisp, flower bud pods or the like. And yes I have found all those things in a purge unit. The offending item needs to be removed or the purge unit needs replacement. A Pixma MP830 would still be under Canon warranty, get it into a shop and save yourself the hassel.
Incidently, the 6A00 error pertains to all Canon printers made in the last several years, its not just used in one model. And its always a paper path error or purge unit.
I forget myself so here goes, the purge unit, called a spittoon assembly in an HP, lexmark, and other inkjet printers, is where the print head assembly parks when not in use, also its other job is to clean and make sure the print head is clean and open for printing. That is why you'll find the print head assembly parked on top of it. It also has a an electrical pump to milk the print heads and test for ink flow.
if that doesnt help i ll tell u what worked for me
I found a thread that suggested Windex!!! Even though the error seemed to correlate with a paper jam that had occurred, I was ready to try anything. I got paper towels and windex (I didn't have an eye dropper). I sprayed the paper and cleaned where the cartridges normally sit. Nothing. In desperation I sprayed each pad below the cartridge in the middle area and I sprayed the "sponge" thingy to the right. Really soaked it. Cycled the on/off about 3 times and IT WORKS! (Fingers are black but that's a minor issue compared to unhooking and transporting and waiting and paying for service...) When you cycle the Windex through it soaks up the sticky dried up ink and cleans things up. Don't use other cleaners--use Windex or water.

Posted on Jun 08, 2009

  • 3422 Answers

SOURCE: Canon MP830 error code 6A00

HI,

Please the pixma off and open the lid.Now manually slide the cartridge-tray to the left.

Use a piece of tissue to clean the base-pad where the heads are stored.See if it is stuck in a kind of upward position and look if the mechanism that moves the tray is released if not then touch it and it will be loose. Remove all ink residue, move the tray back to its most right position and close everything.

Let me know if you still get the same error.

Thank you

Posted on Aug 13, 2009

komguy
  • 2306 Answers

SOURCE: Receiving error code 6A00, and alarm light is

That error says the purge unit is broken. You will need to have the purge assembly replaced.
It's # QM2-3032-000 but a shop should replace it for you.

Posted on Dec 04, 2009

6ya6ya
  • 2 Answers

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Posted on Jan 02, 2017

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