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press "menu/set, 1, then 3. you should see "paper size" on display. select "letter" if thats what you are using, and press "menu/set" again, then "stop/exit" to back out. next, make sure your "fax" button below display is green, then press "menu/set, 2, 1, then 5.using your arrow keys, select "on". press "menu/set" then "stop/exit". that should do it.
what do you mean printing stage?for the blank pages,it may only require cleaning.check the toner save setting,make sure it is off.clean the scanner glass of the machine,or you may just need to replace the drum
Can you make a copy and get a good print? Does the blank pages come from different people? If you still get a blank from making a copy, then try a different toner and or drum unit. Hopefully it is still under warranty.
Are we talking about a paper feed problem from the paper cassette tray or the Auto Document feeder on the top. Either way, check the the paper width guides, or if it is the paper cassette tray, remove it and check the paper pick up roller locking clips.