Question about Computers & Internet
First off, my computer is new, just built. I have nothing installed execpt the chipset drivers and service pack 2, there are no applications running when trying to shutdown. When shutting down the computer goes through the motions, saving settings...windows is shutting down and thats where it stops. I'm left with 'windows is shutting down' screen and it doesn't do anything from there, I've left it for 20+ minutes and still nothing, I don't know if it's 'hanging' or if it has no intention of going any further. The same applies on restart, it won't power down in order to restart thus making installing anything a pain. My only way of shutting the system down is press and hold of the power button...
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Posted on Jan 02, 2017
Tips for a great answer:
Double-click the "System" icon. Choose the "Device Manager" tab. Press the "+" next to "Display Adapters" to view installed display adapters. Highlight the adapter listed and click "Remove" then "OK." Close all open windows and restart the computer.
Press the "F1" key at the blue HP screen. Enter set-up and press "F5" and "Enter" to reset all data. Press "F10" to save and exit.
Right-click the "My Computer" icon on the desktop. Select "Properties" from the menu. Click the "Hardware" tab, then the "Device Manager" button. Expand "Display Adapters" and right-click the graphics card. Select "Update Driver" from the menu.
Choose "No," and hit "Next," then select "Install From a List." Select the option to show all hardware. Choose "Standard Display Types." Select "Standard Display Adapter (VGA)" and hit "Next." Don't restart the computer.
Click the Windows "Start" button. Go to "Settings" and open "Control Panel." Click "Add/Remove Programs." Remove any i810 and i815 chipset programs. Restart the computer. After it starts up, go into the "Display Adapters" section in "Device Manager."
Open the "Standard Display Adapter (VGA)." In the properties window, un-check the box "Exists in All Hardware Profiles." Click "OK" and shut down the computer. Open the computer case. Install the new video card according to the manufacturer's directions
hope this helps
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