i am giving u step to solve your problem,
Step 1 Turn your printer off and on to see if it can take out some or all of the jam automatically. If not, turn off the printer and go to the next step.
Step 2 Inspect where the printed paper stops. If the stuck paper is visible and on its way out of the device, try to manually remove it. If you can not pull the rest out easily, then refer to the next steps.
Step 3 Remove any paper trays. Check if any wrinkled or damaged paper is still stuck in the printer. If so, remove any other appliances you can (toner or ink cartridge if necessary) and look for the paper shreds. Make sure nothing has been left in this device.
Step 4 Tidy your blank papers, turn the printer back on and try it again. If the paper jam massage still appears, repeat the above steps. If no paper stuck in your device but the error still persists, well then it’s likely your printer is experiencing another hardware
issue: maybe the rollers or some other part need to be adjusted or replaced. Check the printer manual and the manufacturer’s website for directions, or contact your support line for additional assistance.
Things you should take care when manually removing paper
l You should be careful, especially for a laser printer – laser printers can get hot.
l Do not remove your jammed paper from where the blank paper enters the printer, or your device might be damaged easily.
l If you find a piece of jammed paper, pull it out with both your hands carefully so as to keep the paper from tearing. If several sheets of paper jammed together, try to loose the jam by pulling out the middle one first.
l If the paper does tear, you may need to manually rotate the gears that feed the paper through the printer to free the shreds. Don’t force anything.
Thanks For Your Time,