This problem was resolved with the latest release of the Android OS (RC30 in the USA). You can download this update and install it manually, or you can wait until T-Mobile send it to your device as an OTA update.
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need. goodluck!
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Steps to recover lock pattern of any android device phone
Switch off the phone.
Now hold this buttons all together at the same time "Volume up + Home Key + Power Button" until the phone boots (if you device doesn't have a home button just hold together volume up key and power key)
Now a screen like DOS will come up with different options
Use the volume key to move up and down then scroll down to "Restore Factory Defaults" or "Delete all User Data" depending on which is on your device.
After clicking on the settings above, now scroll down to "Reboot System Now " and wait for your phone to reboot.
Now your phone will reboot and all lock pattern removed.
<p>By connecting an Android phone, the first time, Google asks
you to log into your Gmail account to sync with your phone. Although not
obliged to do, to do so ensures that all text messages (SMS) and contacts are
stored on your Gmail account, even if you delete them on the phone. <br />
<p>1. Open the Gmail application on your Android phone. The
Gmail application is usually in the initial screen of most phones Android or
the list of applications. <br />
<p>2. Enter your user name and Gmail password over the phone or
the QWERTY keyboard on the screen. After logging in to Gmail on your phone, SMS
will be synchronized with your Gmail account. <br />
<p>3. Gmail.com Open this site in your computer browser. Login to
the same Gmail account that you used with the phone. <br />
<p>4. Click the "SMS" tab on the left side of the
screen. All received SMS messages from Gmail account to sync with the phone's
screen. <br />
<p>5. Select the text message you want to read. The interface
is the same as standard Gmail emails. <br />
<p>The Yahoo Mail application for Android phones you can use
your entire email account to sync your phone, including contacts. Once the
application is configured, your entire contact list from Yahoo Mail for your
Android phone book. Changes made to the phone contacts or Yahoo Mail will
automatically sync every time Yahoo Mail application for Android. <br />
<p>1. Touch the "market" icon on your home screen
Android. <br />
<p>2. Tap "Find" and type "Yahoo Mail" as
your question. <br />
<p>3. Click "Install" and then "OK" to
download and install the application from Yahoo Mail. Please enter your
administrative password when prompted. <br />
<p>4. Touch the "Yahoo Mail" icon on your home screen
Android. <br />
<p>5. Enter your username and password Yahoo. Then tap on
"Sign In". The application will take a few moments to first download
your mail and contacts. Once the application has retrieved this information,
contact information is automatically synchronized with your address book
Android. <br />
Apart from the messy key combination, you can enter into recovery mode with help of android app onto your device. Just download "Quick boot" from Google play store and install it. Open the downloaded app, you will see 4 options, Reboot, Recovery, Boot-loader, and Power Off. Just tap Recovery and your device will reboot in recovery mode automatically.
You must have a Motorola unlock code to unlock your phone. If you have it:
1. Reboot your phone with an unaccepted SIM card in. *If the display reads "Enter Special Code", enter the unlock code and press "OK" *If the display does not read "Enter Special code": 2. Press and hold the * key until an entry box is displayed. 3. Type *, #, 3, 2, # and press "OK" 4. Enter your Motorola unlock code and press "OK." 5. Your Motorola phone should now display either "Completed" or "Deleted"