My fridge is not cold.the freezer is still cold and the products are still frozen,but it does not freeze any new that i put in.the motor is still running but it doesnt change noise like the motor clicking on an off.
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Re: fridge not cold .
If there is frost building up in the frezzer on the back wall you have a defrost problem,is the frig. motor clicking on and off or just running all the time?if it runs all the time you need to unplug it so you don't burn thr comp. out,let me know what you find-mike
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All the big cooling happens inside freezer compartment. Freezer gives little cool air to fridge compartment. Now when the vent blocks that little cold air cannot go into fridge compartment. Thus your freezer works good but not fridge compartment. Milk goes bad but frozen meet keeps good.....
Vent freeze up either due to defrost problemt, defrost drain line problem, Evaporator fan problem or even can be your damper motor not opening due to unit failure or frozen damper door.
Many residential refrigerator / freezers are designed to work at temperature considerably above above freezing. Most modern refrigerator / freezer have a single electric thermostat - located in the fresh food compartment. This lone thermostat will control the compressor to keep the fridge (fresh food) section at the desired temperature (usually between 34 - 38 degrees F). The freezer will get colder regardless of how cold it is already whenever the fridge thermostat turns the compressor on.
Now that you see how the thermostat works, let's look at what happens when the fridge is placed in an unheated space - like a garage. In winter time, the temperature can drop considerably below 38 degrees. If the outdoor temperature remains cold enough, for long enough - it will affect the thermostat in the fridge. The temperature inside the fridge could drop below 38 degrees, preventing the thermostat from telling the compressor to turn on. Meanwhile, the temperature in the freezer compartment slowly rises from the normal -10 to 0 F degrees. It will continue to rise until it is the same temperature as the fresh food compartment or until the thermostat in the fresh food compartment tells the compressor to turn on again. This means the freezer contents will thaw.
If the temperature in the garage is even in the 40 to 50 degree range, the loss of cold in the fridge may not happen often enough to keep the compressor coming on often enough to keep some freezer items frozen solid - such as ice cream. Remember, water freezes at 32 degrees F, other products may require lower temperatures to remain frozen, and could thaw at 28 or other temperature.
check your warranty period
if it for longer than 12 months , the warranty service is free regardless
they may want the deposit in case the problem is not warranty related and would be obliged to refund it if the fault was covered by the warranty
LOL ! SO in other words in plain english your repair man told you needed a brand new refrigerator - Ok from your description here we can rule out low refrigerant or compressor problems, defrost timer and controlboard issues. I too have waffles and they DO get frozen although not as hard as ice - the less water molecules they have the less they are frozen hard. but nonetheless, my waffles are NOT soft, neither is ice cream
What I would ike you to do is put one of those refrigerator/freezer type thermostats, you can get those round ones, place it in your freezer leave it there 24 hours and look again - Optimal freezer temps is 0F once compression cycles off - if you areusing the extra cold setting, -10F - For refrigerator don't go over 40F - optimal temp of 36-38F.
Another method you can place a bowl of water and use one of those probes and measure the temp of the water in your fridge. If your temps are within safety levels do not worry - your ice is frozen and your frozen food is frozen - Some ice cream tend to be softer, especially the extra creamy type. If your refrigerator has a dial to adjust temps, raise it slightly and wait 24 hours and check your temps again you might need to bump down the temps a bit - if you have a control panel and 2 settings they are usually COLD or COLDER, set it to COLDER and check again - in the COLDER setting your compressor will shut down once your freezer hits -10F that should be quite enough to have even your waffles and extra creamy icecream frozen - if some of the liquids in your refrigerator is too cold or freezes, set it back to COLD or re-adjust the dial. Once you determined that your freezer AND refrigerator are within SAFETY levels as per the food safety guidelines and using the proper methods of testing, then you have nothing to worry about. Make sure your fridge and freezer are not leaking cold air by checking your door gaskets using the famous dollar bill technique by closing the door on the dollar bill and trying to pull it out - if there is no resistence and can easily come out, you have a gasket leak - check in different places on the gasket. As long as you can determine that your freezer and fridge temps are SAFE don't spend a dime ! If your temps are NOT in the safe range you probably have leaky gaskets - if the compressor seems to run all the time, you probably have dirty condenser coils that need to be vacuumed cleaned or dusted off using a condenser brush.
Your freezer fan has stopped working or jammed. It's also possible that your defrost timer has stopped working and that the airways in the freezer are clogged with ice and the air can't circulate to the fridge. One of the two. Good Luck!!
The only thing you give me that would allow me to solve this issue, is based on the fact that the freezer is getting warmer, and fresh food section is staying cold. So, knowing nothing more than that, I must sadly say that you need a new refrigerator to solve this issue 100%, as it sounds like you have a failing compressor, or a slow leak in the sealed system. Both scenarios are terminal.
Thank you for contacting me at Fixya.com
Dave E. (Illeagle)
Adjust the temperature control for the freezer to a normal setting. Fast freeze is only for when new products are put in that need to be frozen. This locks the system into a continuous run mode and could be responsible for the freezing condition in the refrigerator section. Check the temperatures with a thermometer as the sensor for the freezer temperature could be bad causing the light to come on.