I got a go 300 and ricently bought a one XL. I had the western europe maps on an SD card for the 300 and upgraded them but I cannot make the card work on the XL. I have the codes for the maps and everything. but when I insert the SD card if just reads the Cannary island map and not the western europe. I have a back up in my computer but it says that it is restricted and that i cannot downloaded to the XL. Please help me. I need the western europe maps to work on the XL. I wrote to tomtotm but so far no answer.
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Re: cannot get map to work
First make sure you have a backup of your NEW ONE XL. You should be able to connect your XL to your PC using USB but not use TomTom home software. Your TomTom should appear in "my computer" as a drive . OR , put the SD card in a USB reader connected to a PC , that way you can look at and copy from or to the SD card.
You should be able to copy the map you have to the SD card directly ( if there is enough room on it ) , if theres not enough room , get a new bigger card , copy all the backup files you already have on your PC + the map you want. You might / should be then able to activate that map in the XL using the codes you say you have for the maps. if you try to do this using TomTom home it might have some restiction to stop you activating the required map but hopefully you should be able to do it manually as described above rather than use TomTom home. ... GOOD LUCK .
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If you bought the satnav in the USA it won't work in Europe. If you bought it in Europe you can download the maps but the full map of Europe won't fit on it. You can fit Western Europe or add and remove countries as you need them. It's probably not a satisfactory solution when traveling with a motor home. You can put the map on an SD card but the nuvi 200W has problems reading maps from SD cards of 2 Gb or more. The map of Europe would take a 4 Gb card to hold it all.
If you bought your satnav in the USA don't transfer the maps to your satnav. The USA version of the satnav won't work in Europe. If you bought the satnav in Europe you should only have to plug the SD card into the satnav for it to work.
Go to www.garmin.com If you haven't registered your sat nav you'll have to do that first and connect the satnav to your computer. You'll have to buy the map I'm afraid as there are no free maps for garmin satnavs. The full map of Europe is around 4 Gigabytes and will not all fit on your satnav even if you replace your home map so I would suggest just buying a map of the area of europe you want e.g. western europe and install it on an SD card. You'll have to install some of the map onto the satnav before you can install the rest of it onto the SD card i.e. select one country, so be sure you have some free space on the satnav. It takes about 3 hours to install not to mention the time to download so maybe it'd be easier to just buy a satnav with a map of europe on it.
Assuming the maps have been registered for your device.........try resetting the device. If the maps are not registered, it may eventually boot up, but you'll get a message saying that the maps are not authorised for this device.
If it did fail and you are installing to an SD card then you might want to try another brand of card first. but before you do that make sure you back up your device to the PC. I have two large maps on mine, a whole heap of voices etc, and the backup alone takes over 2 hours
This problem is due to the memory card not containing the TomTom application or map. To update the application onto the memory card
Connect the device to your computer.
Open the TomTom Home application.
Click on 'Update My Device'.
This should then install the application onto the SD card. Alternativly, you could perform all the steps above without the SD card in the device, this will install the application onto the internal memory. Note: you may also need to install your maps, voices, etc after you updat.
So it never work even on a different unit so the problem there can be with the SD card the data inside it might be corrupted, how about if y9ou check the content of that SD card to make sure data are still there...
If you have TomTom that have the slot for SD card, then it should accepted the SD card. The instruction for how to use the SD card is simple, but it is hidden in the TomTom Home, that's why it's difficult to find it. Below are the instruction how to use the SD card.
1. Format the SD card (FAT32) and do not stick the SD in the slot yet
2. Run Backup (connect TomTom device to computer)
3. Disconnect TomTom from computer and turn off
4. Slide the SD into the slot and connect TomTom back to computer (choose "yes")
5. In the TomTom Home menu, Choosen Backup & Restore >>> and choosen Restore
TomTom Home will add all applications to the SD card. So the internal memory still have the applications and the SD card also had the same applications. Everytime you slide the card in, TomTom will automatic detect and use it as its primary storage, if it not detect, you can go to the device menu and pick the device to connect to.
Whenver you take the SD card out, then TomTom will use its internal memory.