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iTunes is always the best tool for us to transfer music from iPod to computer or from computer to iPod, but for the situation of transferring music from iPod to new computer with iTunes is really difficult.
But there are some ways can help us to achieve it, like belows. http://support.apple.com/kb/hT1329
1. First, you have songs saving in your computer.
2. You have 2 ways to put music on the Sandisk Sansa Clip:
2.1. Plug device into computer, Drag and Drop music from your computer into "Music" folder of the Sandisk Sansa Clip.
2.2. Use Windows Media Player in your computer to transfer songs to your device; Plug device to computer, open Windows Media Player, click on Sync tab, drag and drop music into "Drag items here " on the right side of the windows media player, click on Start Sync button.
First, you have songs into your computer. Then, plug the device to computer and use one of two ways to download music to your Sansa Clip:
1. Select songs you want transfer, drag & drop them into Music folder in the device.
2. Use Windows Media Player: plug device to pc, open windows media player, click on Sync tab, drag and drop songs selected to Sync List space (on the right side of wmp), click on Start Sync button to transfer.
This is the worst mp3 player ever invented - i have to tell you this up front. There is no driver, the company does not support the product anymore - I would return it now while you still can.
Either the device is bad, the pc port is bad, or the software is faulty. Try connecting to different usb port, then a usb port on a different pc with a compatible os. If still not recognized, then there is physical damage to player.
Try this: disconnect the player from the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.