I usually use the USB ports on the side but recently couldn't get a jump drive to work in one of those ports. Tech Support for the jump drive suggested I put it in one of the back ports. They said it was a common problem that the side ports didn't work sometimes. He thought it might be because the side drives aren't as strong as the back drives. Anyway, when I attempted to plug into the back ports, it wouldn't go in. The back USB ports were too small. I would think USB drives are standardized. What is going on?
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You didn't mention the manufacturer on your 16GB stick, but that should not be a problem using it. The price on 16GB USB drives has fallen dramatically in recent weeks, so you will see more of them in use.
If you plug the USB drive into one of your computer's free USB ports, it should be recognized by your computer and assigned a drive letter in Windows. This means if you view the contents of your hard drive using Windows File Explorer, you should see another drive representing the 16GB USB thumb drive in the list of disks.
If you click on that drive you will see its contents (if any). Some drives come with software pre-loaded on them which you may be able to use to encrypt the contents of the thumb drive.
In all other respects, the USB drive will function like any other disk drive, allowing you to move or copy files back and forth between your main hard drive and the USB drive.
Be careful to 'unmount' the USB drive before you remove it from the USB port. Often there will be a flashing LED light on the drive which indicates that data is being written to the USB drive. If you remove the drive while the light is blinking, you may damage the file system on the USB drive and make reading its data impossible.
To eject the drive properly using Windows File Explorer, click on your main hard drive (usually C:) to select it, then RIGHT-CLICK on the drive you want to eject. A menu will come up, and you should click 'Eject' to close out the USB drive. You will get a confirmation message window that it is safe to remove the drive.
The drive has probably gone, but what I would try is make sure that it is not a cabling or port problem. First try the cable that you have been using in another usb device (one that you know works) and see if that works, that will prove that the cable is functioning properly. If that does not work try the cable in one of your other usb ports. If you are funning it as a firewire device do the same with firewire as above. If these work then it is more than likely the hard drive is gone.
If the drive is under three years old as far as I can see the G-Tech external hard drives are covered with a three year warranty see http://g-technology.com/products/g-drive.cfm get in touch with the manufacturer and claim under their warranty.
click start control panel
administrive tools ,computer management ,device manager look through all
of your devices if you see a yellow question mark?or exclamation mark
! or red x right click to reinstall
drivers or if you can see your usb but
its not working ports(com&lpt)right
click update driver make sure the lead/s that
attach to this drive have a secure seating and are not bad/faulty the light on
only tells that its getting power it might not be getting enough power you
might test the lead/s or just replace the cable of
the hard disk, when you plugged the external disk drive you got that
windows could recognize the USB device change the cable everything should work
fine again, sometimes the wires inside the cable will be damaged due to bending
or stretching or placing heavy equipment upon the cable, check the USB leads that
attach to the motherboard usually red-white-green-black make sure they are
securely seated and have no dust build up on them dust will cause static and a
lot of unforeseen problems hope this helps
You might try a different cable or use a USB "Y" cable to supply enough powere for the drive to work, as some computers have difficulty providing enough power from a single port. If
you need more help, please call HitachiGST Tech Support M-F 8AM to 6PM
PST at 1.888.426.5214 and a technician will be happy to help you.
Not exactly a solution but I have had the same problem with one of these Simple Tech Signature Mini 320's for a while. Real finicky. Will only be recognized on direct connected to MB USB ports and even then with Win 7 or XP I get the "This USB device can perform faster if you connect it to a Hi-Speed USB 2.0 port." no matter what ports I connect it to. While having this issue on this "main" computer I have previously connected it to some other computer (don't remember which, now) and it connected at 2.0 speed. What's going on??
Two things to check, 1- make sure the usb drivers are intalled and the usb ports are enabled and working properly in the device manager, and 2- go into the bios or set up at start up and see if there is an option to enable or disable the usb ports. If so, make sure that they are enabled. Let me know what type of jump drive are you trying to use, make, model,etc..? It could be the drive.