Question about Tomtom GO 910 GPS Receiver
I was backing up my TomTom through TomTom Home and my computer went into power save or sleep mode during the back up (I didn't have my laptop plugged in). When I turned my computer back on, TomTom was frozen on screen that displays it's picture before going to all your options. It also wouldn't turn off. I reset, it turned back on, but acted like it was doing an initial reboot, then froze on picture page again. Please help.
Hi, Not a nice problem that. Try connecting your tomtom to PC ( not through home ) so the tomtom will look like a USB drive in "My Computer". if TomTom Home tries to load up , cancel it. Look in "My Compuer" If you do see the TomTom as a drive , open it up and copy the folders and files to your PC. If that works, now you have a backup and you can have a mess around knowing that if you mess things up , at least you can put things back as they were and you won't have made anything worse than it was before. Once thats done , try a harder reset in normal way but also hold the ON button in whilst doing the reset . Many people press too hard on the reset button and also hold it too long so just give one single press , only hard enough to feel it click in , then out. Thats all it needs for a reset and it avoide damaging the switch ( yes , I have seen many reset switched stuck in or broken ). I think theres 2 possible causes for your problem . 1/ You now have a corrupted file on your TomTom preventing the boot-up continuing. 2/ Your Tomtom is still trying to perform the last function ( backing up through TomTom-home ) and has somehow got stuck in that loop. For the moment , try the above and see how you get on and if you donn't solve it please post on this forum again .
Good luck .
Posted on Nov 13, 2008
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US.
click here to Talk to a Technician (only for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
Tips for a great answer:
Aug 30, 2010 | Tomtom GO 910
Jul 12, 2010 | Tomtom GO 910 GPS Receiver
Jan 08, 2010 | Tomtom GO 910 GPS Receiver
Nov 04, 2009 | Tomtom GO 910 GPS Receiver
Mar 19, 2008 | Tomtom GO 910 GPS Receiver
Jan 21, 2008 | Tomtom GO 910 GPS Receiver
Dec 27, 2007 | Tomtom GO 910 GPS Receiver
Oct 29, 2007 | Tomtom GO 910 GPS Receiver
Aug 17, 2007 | Tomtom GO 910 GPS Receiver
234 people viewed this question
Usually answered in minutes!