Question about SanDisk Sansa e250 MP3 Player

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No memory after going into recovery mode. I received a message (enter usb2.0 msd mode (what does this mean). Anyway I removed the usb connection and it read, safe to remove usb upgrade complete, but the memory was lost. the memory was also removed why? What can I do to correct this problem

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Re: no memory

The MEMORY was lost? ie: Did you physically lose 2/4/6 Gb of usable memory or did you lose the FILES in memory?? I would go to the SanDisk site and download the latest firmware update. Also be sure that you are using a "high power" USB port (USB 2.0 usually) and that the player's USB setting is set to MTP mode.

Posted on Dec 13, 2006

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How can I enter de USB 2.0 MSD mode to fix muy sansa e280

To change to MSC, Scroll to settings, scroll down to USB Mode, and choose MSC. You should be good

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You need a memory card.

sincerely, Britani

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Try emailing SanDisk technical support team at: And ask them for the Recovery Mode firmware upgrade (Also send them the problem the way you posted it here). They should send you a link to some firmware upgrade file. You could also try calling them at: 1-866-726-3475 but an email should be sufficient because, from what I remember, it is just a link to file that you need to download. I hope that helps...

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