after going into recovery mode. I received a message (enter usb2.0 msd mode (what does this mean). Anyway I removed the usb connection and it read, safe to remove usb upgrade complete, but the memory was lost. the memory was also removed why? What can I do to correct this problem
-   i hav had this mp3 player for about 4 months after exchanging it once. it know tells me that i have bad tracks on the device and i deleted all dsongs off of it yet they were still on the mp3 when i turned it back on afterwards. and the newest problem i have encountered is that i used to have about 900 songs on it but ever since the bad track incident i havnt been able to put more than 200 on it...like i lost memory on it....any help would be appreciated before i smash this mp3 :) thanks-   Guest
The MEMORY was lost? ie: Did you physically lose 2/4/6 Gb of usable memory or did you lose the FILES in memory??
I would go to the SanDisk site and download the latest firmware update. Also be sure that you are using a "high power" USB port (USB 2.0 usually) and that the player's USB setting is set to MTP mode.
My sansa MP3 player is stuck - I charged the battery thru my computer and when I tried to turn it...
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My sansa MP3 player is stuck - I charged the battery thru my computer and when I tried to turn it off the logo came on like it usually does and it stayed on!