Question about Jenn-Air JJW9827D Electric Double Oven

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No Power??!! Hi, a I just installed the pro model and was going through the first self-clean as suggested. About an hour into it the unit completly shut down. Now I have no power and the lower door is still locked. Circuit breaker if fine. Any suggestions? How do I release the door?

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Re: No Power??!!

Chriso, sounds like the thermal cut-out (TCO) opened on the back side of the oven. Since it is under warranty, I would just call for service so you don't void the warranty. If you want to investigate further, the TCO is on the back side of the oven, behind the panel. According to the tech sheet it should have two red wires going to it. These tech sheets have been wrong in the past. You can jump these wires to see if it comes back to life and the door unlocks. Carefull you will be dealing with live power here. Like I said before, best call for warranty back.

Posted on Nov 12, 2006

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Need manual for self cleaning, please?

Hello Mary;

You can get a user manual at the following website.

Locate your oven model number. It is located on a label either on the face of the oven when you open the door or on the side of the door. Put he model number into the website and you will get diagrams, component part numbers and manuals.

I suspect the user manual is not going to help you. Tell me the model number and what is going on.

Manufacturers offer the self cleaning feature on ovens because customers like this feature and the ovens sell. Yet, the manufacturers engineers have not been able to provide a design that will protect all of the components from self cleaning temperature of 900-1,000 degree F.

When you go into the self cleaning model, the door will lock when you reach 500-550 Degree F. The oven temperature will raise to 900-1,000 degrees F. The oven door will not open until the oven temperature drops to 500 degree F after the self cleaning cycle is completed.

Now, You have a high temperature limit switch in your oven. If this switch fails, you will loose power to your control board and you will not be able to open the oven door.

If you have never used your self cleaning feature, the high temperature limit switch may have failed.

Do to the problems involved with the self cleaning feature, knocking out the control board from heat, additional heating element failure, and other components; It is in my professional recommendation as well as my fellow technicians not to use the self cleaning feature. If you do, do not run it for more than 1 hour instead for the manual 4 hours.

Mar 14, 2016 | Ovens

1 Answer

Power Failure while oven was in self cleaning mode. When power was restored the control panel is completely dark, no error codes or PF indicator. The oven door is also locked after 24 hours, so the the...

Hello. You have an open rear oven thermostat causing the complete power failure of your unit. The part numbers you need are W10176670 for the upgraded blower and 9759243 for the thermostat. You will have to remove the oven from the wall in order to remove the back covers to access the thermostat and blower. The blower has been upgraded from 950cfm of airflow to 1200cfm. I have performed this service flash--you will definitely need a helper or 2 in order to pull the oven out and work on it. There is a service bulletin on your oven describing this exact situation. When you replace the thermostat and blower, re-mount the oven and then restore power, the oven will function and unlock. The link for the thermostat is here:
Thermal Overload Safety Thermostat

The link for the blower is here:

If you are hesitant about performing the repair yourself, definitely call for service. I hope this helps you!

Nov 06, 2015 | Whirlpool RBS305PRS Stainless Steel Oven

1 Answer

My self cleaning oven completed cleaning but the fan never turned off afterwards

try killing power to the unit at the fuse box
then rreset to see if it comes back on

Oct 28, 2015 | Ovens

2 Answers

We have a Kitchen Aid KEBC147VBL03 wall oven. When we ran the self clean oven (big mistake), the oven shut off and locked. There is no display/lights on the control panel. And, the door is stuck in lo

Does the control board or anywhere of control panel have a fuse? If not beter have it service. Expect a quotation from the serv. Tech after it found how big or expensive theparts tobe replace to make ur unit operational agian

Sep 22, 2014 | Ovens

1 Answer

How does the self-clean feature work on a Frigidaire CFEF366EMB model?

Hi Beverly,

I understand that you are looking to run your self-clean feature on your Frigidaire range, model# CFEF366EMB.

-To start this you will remove all racks and make sure that any excessive spillovers are cleaned up as best as you can.
-Next you will press the "Clean" button, and the display will show "---".
-Press the up or down arrows to select the length of time you want the oven to clean. Usually 2 or 3 hours.
-The door will automatically lock once your time has been chosen and the "LOCK" indicator light will flash. DO NOT open the door while the light is flashing. (it takes about 15 seconds for the oven door to lock).
-"Cln" will appear in the display during the self-clean cycle and the "LOCK" light will continue to glow until the self-cleaning cycle is complete or cancelled and the oven has cooled.

When the self-clean cycle has completed:
-The time of day or "END" will appear in the display window and the "Clean" and "LOCK" light will continue to glow.
-Once the oven has cooled down for about 1 HOUR and the "LOCK" light has gone out, the oven door can be opened.
-If "END" is in the display and the Clean indicator light remains ON, press the "CLEAR/OFF" button and the time of day will appear on the display.
-When the oven is cool, wipe away any residue or powdered ash with a damp cloth or paper towel.

-Best Regards-

Jan 23, 2014 | Frigidaire Ovens

1 Answer

Oven will not unlock after self clean

Unfortunately, the high temperature limit sensor probably failed during the self-clean cycle. The oven control unit will not receive the signal that the oven is cool enough to unlock the door without the sensor.

If the oven is cool, you can try unplugging the oven for a while and then see if the oven unlocks after power is restored. Pressing the Cancel button several times (or pressing and holding Cancel, depending on the model) may also work. Sometimes, starting a new cleaning cycle and then stopping it (and waiting for the oven to cool) will work.

However if the sensor has failed, the above steps are unlikely to work. You can try to move the lock manually. On some models, you can use a bent coat hanger to slide between the oven door and the frame and push the lock over. On other units, you might open the back panel and rotate the lock mechanism cam.

The oven will not work until the high temperature sensor is replaced. Sometimes the lock mechanism fails and that is what needs to be replaced. If the oven works, then look at replacing the lock motor.

I hope this helps. If your oven is under warranty, contact GE for the repair. Please add a comment with the model of your unit for specific information on the parts you may need.

Cindy Wells

Dec 29, 2013 | Ovens

1 Answer

Self cleaning oven won't start

Hi bstetson328 - Try resetting the range by either unplugging it or flipping the household circuit breaker off. Wait approximately 30 seconds and turn on the unit. Select the self clean option, if it does not turn on then the temperature had tripped the internal sensor of the unit and needs to be reset. This usually has to be done by a professional since the back panel needs to be taken off and the power reset inside. Possibly the unit may have a communication problem with the EOC and I would suggest contacting a professional to move forward accurately.

Nov 10, 2012 | Frigidaire 30" Self-Cleaning Freestanding...

1 Answer

I used the self clean on my oven the other day when i go to use it all it does is the self clean light just blinks ...what do you suggest...

Did you let the self clean complete its cycle or did you interrupt it so it couldn't complete it?

If you can get it back into the self clean cycle, then let it complete a full cycle before shutting it off.

Jun 06, 2011 | Ovens

1 Answer

We purchased our Frigidare Double Oven, Model Number FPET3085KFA, October 2009 (15 months ago). We ran the self-clean process for the first time yesterday on the top oven using the 4 hr option and it...

try turning your breaker off for 20 minutes, then try it again,, if this does not help it could have burnt out a element or the main board has went out,,, also make for sere you are getting the full 220 volts to the unit,, this will involve taking the unit out

Jan 19, 2011 | Frigidaire 30 in. Electric Gallery Series...

2 Answers

Door won't unlock after self clean

Try turning the breaker off for a few minutes, If that doesn't work try restarting the self clean mode and canceling after it starts. If that fails list a brand and model number with the problem.

Mar 02, 2008 | Ovens

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