Hi there ive got an imate sp5. the keypad is damaged but mainly the centre 5 directional button. i need to know where and how i can get this problem fixed.
the software problem is my phone no longer updates the E trust antivirus on the phone as well as i can no longer delete old messages of the phone. and if it does delete and switch my phone off and on. all those deleted messages are back on my phone and all my current message dont save to the phone..
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
here it is
1. Press and hold soft1 and soft2 keys.
2. Press and hold power button for around 1 to 1.5 seconds. Release power button. Keep hold soft1 and soft2 keys.
3. Later, screen shoould show instructions to ask user to press '0' key to reset to factory default.
4. Press '0' within the timeout period, which is only several seconds only.
5. If no instruction is shown on the screen, repeat steps 1 to 4.
The timing is sensitive.