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Re: connecting to pc
Make sure you have media player 11 If you can, the best test is to try your player with another PC, to see if you still have the problem. This localises whether the problem is with the PC (most likely the USB) or the player. See the link below (search on "connection problems") for a lot more troubleshooting on this. Download recovery tool off creative's website. go to my computer > click on hardware tab >
click on device manager button > in the is next screen on the bottom should have>>universal serial bus controllers
(write these down just in case it cant find them)
right click on them and uninstall
reboot let windows reinstall them Also told Microsoft hotfix causes this problem try uninstalling the last hotfix If that doesn't fix it trythe USB cable
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Once you have connected the mp3player to your computer and open windows media player open the device tab. You should see your device listed there. Or you can look in My computer from the Windows Start tab. You should get on screen directions from there.
These are the manufacturer's (RCA/Thomssen's) exact words:
For users running Windows XP with Service Pack 1 and above:
With your device connected to your computer, click on “My Computer” and then click on the icon for your device. If you see a folder labeled “DATA”, you must copy the photo files you want to view directly into this folder. Folders containing photos cannot be copied to the “DATA” folder. Photo files must be copied directly to the “DATA” folder using no other folder.
If you do not see a folder labeled “DATA”, then copy the photo files you want to view directly to the device. Folders containing photos cannot be copied to the “DATA” folder. "
First, make sure the hold switch is not engaged. Then: Disconnect the Go Gear from computer. Press the reset pinhole until the player turns off.Hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard. If this pop-up does not appear, reset the player again WHILE connected to the computer. Open the Philips Device Manager, and go to Repair Tab.Reset the player one more time while connected to computer. Follow the repair instructions.
hello everyone. i encountered the same problem. after i unplugged themp3 player the screen hung/froze showing only the sony walkman logo. iused the reset feature numerous times, but no luck (initially.)
ima linux user (ubuntu 8.10) and the sony mp3 player NWZ-B135F is in factCOMPATITIBLE with the Ubuntu Linux operating system. i triedlinux suggested solution mentioned in another thread.i let the power drain completely. however after the whole "ithung/froze" incident, even linux was not able to read the usb device.it wouldn't turn on and it wouldn't charge at all. so to troubleshootthis issue i used the Windows XP prof. OS which was able to detect thethe sony mp3 player when plugged into a usb port. but mind you, the mp3player device was not appearing under "my computer"
i downloaded the FIRMWARE for NWZ-B135F found on this page below:
afterrunning this program, the Windows XP prof. OS clearly detected the mp3player device and it now appeared under "my computer" as a removabledisk. (at this point, the sony mp3 player lit up and it started tocharge again) i reformatted the sony mp3 player memory to FAT and ranthe NWZ-B130_V1_01.exe (firmware) again. the system reset and itworked! i only had 20 songs so losing the files was no big deal. i wasjust glad it started to work again.
anyway, hope this helps someone. if you have questions, just message me. have a good day.
fredwards - plug mp3 player into computer, Double-click My Computer, and right-click icon of RCA, select FAT32 if you are running Windows XP or Vista (if you have a MAC, these instructions will not work)
Try this: disconnect the player from the computer, turn it off,hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.
This player works only with Windows XP/SP1 or below. Here is an exact quote from the company: If you have WindowsXP SP2, we recommend that you go back to Windows XP SP1 before Microsoft solves the problem.
If you are using Windows 95, the player is not supported. If you are using Windows 2000 or XP, it will show the player as MTP player. If the MTP is not shown on My Computer, install the player as removable disk (use Device Manger, find the device connected, right-click on the player icon, and click Update Driver).