Question about Argox X-2000+ Thermal Label Printer

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X2000+: no thermal transfer options and Argobar Pro issues

Dear Sir/Madam
I have recently re-installed my x2000+ argox printer at home. I am using Argobar Pro and Windows Xp SP3. I had saved all the printing files i had created in Argobar. Once Argobar had installed i created a folder on the hard drive, as previously and placed the printing files in there.

Once i opened Argobar however and selected on of the files i had created...it said that the width of the label was incorrect, yet the same size previuosly had worked.

Also, for the printing properties of the X2000+, It should give the option of thermal transfer for printing, yet only gives auotmatic selection and direct transfer settings. These i think would damage the printer head. I need thermal transfer settings for media with gap, but the properties of the printer does not give those settings.

In Argobar as well, when it starts up it asks for the printer driver to use. Previously i used the windows driver, but now i have to use the 200 dpi printer driver. Im just very baffled as to why in the windows printer properties of the printer, it does not give any thermal transfer options for the printer and why the previous files created in Argobar now dont appear to work properly.

Please help as the machine is crucial for my Father's printing business.

Thanks
Umang

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Netsrapcc:

I don't have an Arox printer or Argobar, but I've seen similar messages from other programs.

First, I'd open a file in Argobar and make sure that another printer has not been selected. If the printer name has changed since the file was saved, the program probably selected your default printer, with far different attributes (higher resolution, different fonts, no thermal options).

Also check the printers properties (probably under an "advanced" option) to make sure the driver is installed for the correct model. If your printer supports label sensing other than "Media with Gap", the driver should show other settings. If a label is fed consistantly to the same spot when you Form Feed, then your sensor is working. It might take two From Feeds - one to advance the leading eadge to the printhead and one to advance the trailing edge to the tear bar.

If you just installed XP SP3, you might need to re-install the driver. You can download from Argox, but I prefer Seagull drivers, at http://www.seagullscientific.com/aspx/thermal_printer_list.aspx#Argox . There are several +2000 models listed. These work with XP SP3. You should be able to set many attributes in the Proerties and Preferences.

Occasionally, one or two files may be saved incorrectly and become corrupted (but never ALL files). In these cases, it easier to start a new file, with the proper label size, and copy & paste (if your software lets you) from the old to the new. Once I get files working well, I always copy them to a another folder.

By the way, if you have already printed with Direct Thermal settings, but had a ribbon loaded, the print head has not been damaged. Direct Thermal should turn off the warning when the ribbon sensor doesn't find a ribbon, and probably changes some of the heat attributes to optimize for ribbonless printing, so the quality with a ribbon is decreased.

The printhead can be gently cleaned occasionally with 70% Isopropal Alchohol on a Qtip, but never touch the printhead with a hard object. One tap with a metal object while the printer is on would probably destroy that part of the printhead.

I hope this helps!
God bless,
Label Guy

Posted on Nov 14, 2008

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