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Pioneer DEH-50UB Hi Benimur, I've tried the solutions listed by yourself however the problem seems to still be occuring. in the middle of playing a song it will suddenly freeze and then it will have a few mad moments by saying error 19 and NA ipod. i have obviously checked the ipod and this is in full working order. any further suggestions would be superb. Many Thanks Scott

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Hi again,

Appreciate the direct "Ask Me".

Let's try a process of elimination based on:

  • the Pioneer DEH-50UB is working OK other than it displays error communicating with the iPod at certain times (intermittent);
  • the iPod when played alone/by itself does not exhibit any freezing/hanging problems;
  • the iPod to DEH-50UB connector/cable CD-IU50 is in good working order since if it is not, then the iPod would not even be heard on the Pioneer;
  • the Pioneer's wiring are OK otherwise it would not be working.
Which leaves us the possibilities of:
  • corroded/dirty USB port/interface on the Pioneer DEH-50UB;
  • loose USB port on the DEH-50UB;
  • loose or corroded terminals on the CD-IU50;
  • corroded/dirty contacts on the iPod;
  • RF interference from communications equipment such as CB radios, 2mtr Amateur, mobile phones;
  • electrical interference/noise from the vehicle such as horn relay, A/C relay, fan relay, alternator;
  • electronic noise from navigation/GPS mobile equipment;
  • keyless/remote alarm/security system.
Additional actions that could be explored/done:
  • installation of choke/filter capacitor along the red & yellow wiring of the DEH-50UB;
  • additional grounding/groundstrap of the DEH-50UB to the chassis/metal/body of the vehicle.
Hope this be of initial help/idea. Pls post back how things turned up or should you need additional information. Good luck and kind regards. Thank you for using FixYa.

Posted on Nov 12, 2008

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Hi,

To my knowledge, ERROR 19 on a Pioneer DEH series indicates failure on the USB connection. This is usually reserve for an iPod direct connection. If you are using such a device, pls:
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  • reset the iPod;
  • disconnect the iPod and try again;
  • reset the Pioneer by removing the yellow and red connections. Pls note that some versions would require a security code when reconnected. Pls have this ready if and when your particular unit has a security/anti-theft feature;
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