Question about Sony Cyber-Shot DSC-S40 Digital Camera

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Error C:13:10, displays ''access'', ''turn the power off and on agai

Fresh Batteries, clean memory stick, power on, camera lense cover opens, camera starts making a noise, lense never extends from its base (sounds like it is trying :) ) After appx 10 secs the noise stops and an error type message displays on the screen - gives a few system beeps and flashes the message C:13:10 while displaying but not flashing "turn the power off and on again", on a black background. I do this, but it is an infinite loop. The only way I can turn it on without getting this message is when i am usb'd to the laptop. The last "known" activity was copying a file from the laptop to the camera using it like a flash drive. (dont ask me what i was thinking). None of the kids will admit to dropping it, etc, and there are no smash marks. UGH, I need helppppp. Is there anybody out there?

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Lens jams can happen without dropping the camera. The lens motor is bad, or a grain of sand has got stuck in one of the lens cogs. Either way will need lens repair/replacement.

Posted on Nov 13, 2008

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Sony DSC-P32 Memory Stick Error, "C:13:01"? When I went to review pics on memory card, camera would not scroll through and it would immediately shut off. Assuming it was the batteries, I...


Hi,

The C:13:01 error code is the self diagnosis display of the camera to identify the cause of the issue with the Camera. This error code indicates the issue with the medium used in the Camera. You can try few steps to check if the issue can be resolved.
Try using different Memory Stick in the Camera.
Make sure that the Memory Stick used is compatible with the Camera. (The maximum capacity that can be used in the Camera is of 2GB Memory Stick PRO Duo.)
Format the Memory Stick in the Camera and check if it works. (Formatting the Memory Stick will delete all the files saved in it).
This may happen if the files in the Memory Stick is damaged or corrupted.
Try turning the camera power off and on.
Remove and re-insert the Memory Stick several times.
Insert another Memory Stick in the Camera to check if the issue is with the particular Memory Stick.
Try resetting the Camera and check if it helps. To reset the Camera, press the RESET button located inside the jack cover using a sharp pointed object.

If the issue happens with different Memory Sticks after performing all the steps, service may be required.

Thanks for using FixYa.

Dec 05, 2010 | Sony Cyber-Shot DSC-P32 Digital Camera

1 Answer

I have put fresh batteries in my Canon Power Shot S1 camera and it still will not come on? Can you help me?


Contact failures may have occurred between the camera and the batteries.


Confirming that the [Memory Card / Battery Cover] is securely closed

If the [Memory Card / Battery Cover] is not securely closed, the power of the camera may not turn on.


Close the [Memory Card / Battery Cover] securely, and then turn the power on.


Clean the battery terminals with a dry cotton swab that has a fine and soft tip, and then re-insert the batteries.

If your camera uses four AA-size alkaline batteries supplied with the camera, follow the procedure below. In addition to Alkaline batteries you may use optional nickel metal hydride (NiMH) batteries.

1. Be sure that the camera power is off.

2. Slide the battery cover lock in the direction of the arrow, and push the battery cover slightly forward. Then open the cover.
batts_step1.gif 3. Insert the batteries as shown.
batts_step2.gif 4. Close the battery cover.
batts_step3.gif * For the PowerShot S2 IS, PowerShot S3 IS, and PowerShot S5 IS the batteries are inserted in a slightly different order, please refer to the decal inside the battery door for the correct order.
Installing batteries in cameras with 2 batteries. If your camera uses two AA-size alkaline batteries supplied with the camera, follow the procedure below. In addition to Alkaline batteries you may use optional nickel metal hydride (NiMH) batteries. Please see the various examples to find which type matches your camera.
Example 1:

  1. Be sure that the camera power is off.
  2. Slide the battery/memory card cover lock in the direction of the arrow (1.gif), and press down while opening the cover (2.gif).

    a550batterydoor.gif
  3. Insert the batteries as shown and close the battery / memory card cover.

    a550batteryinsert.gif
Example 2:
  1. Be sure that the camera power is off.
  2. Slide the battery cover lock in the direction of the arrow, and open the cover.

    battery_loading_1.gif battery_loading_2.gif
  3. Insert the batteries as shown.

    battery_loading_3.gif
  4. Close the battery cover.
* For the PowerShot A300 and PowerShot A310 the battery polarity is reversed.

Dec 05, 2010 | Canon Cameras

1 Answer

Lens error, restart camera camera shuts off


Try one of these two fixes, if they dont work for you follow the link below for further troubleshooting.

http://camerarepair.blogspot.com/2007/12/fixing-lens-error-on-digital-camera.html


Fix #1: Remove the batteries from the camera, wait a few minutes. Put a fresh set of batteries back in (preferably rechargeable NiMH 2500mah or better) and turn the camera on. If that didn't work, try pressing and holding the Function or OK button while turning the camera on.
Fix #2: If the camera's batteries ran down completely while the its lens was still open, the camera may show a lens error or not start properly when new batteries are installed. Remove the memory card and keep it removed, then install the new batteries. When you turn the camera on with the card removed it may come back to life, as this triggers a reset in some cameras. Error E30 (for older Canon's) means that you don't have a memory card installed, so turn it off, slip in the SD card and turn it on one last time

Aug 13, 2010 | Canon Cameras

1 Answer

Lense stuck out - camera powers on only briefly then stops - hear one "bing". Tried removing battery - does nothing with cable power only.


1. Clean the battery contacts. a. Remove the battery/batteries and the memory card from your camera, then wipe the battery contacts with a soft, clean cloth. b. Reinstall the battery/batteries into your camera. Please make sure that you are installing a fresh/ fully charged battery c. Turn the camera on. 2. Without the memory card, turn your camera on. (If it works then it?s your memory card that is faulty) 3. Please test with the a different battery If you do not have access to another battery Try these steps instead: Please take the battery out of the camera. b. Insert the charger into the unit from the main socket and turn the camera on. If the camera works you will need to replace the battery. If you camera doesn?t switch on you will need to order a no power repair with KODAK or a new cable. In order to organise your repair or Trade up please Contact KODAK: http://www.kodak.com/eknec/PageQuerier.jhtml?pq-path=14563&pq-locale=en_US&_requestid=3490

Feb 08, 2010 | Kodak EasyShare M1033 Digital Camera

1 Answer

MY CAMERA WONT COME ON THE TELESCOPE LENSE WONT GO BACK IN IT DOSNT SEEM TO CHARGE


Please try the following: Don't forget if you're charging though the computer NOT to turn the camera on. 1. Clean the battery contacts. a. Remove the battery/batteries and the memory card from your camera, then wipe the battery contacts with a soft, clean cloth. b. Reinstall the battery/batteries into your camera. Please make sure that you are installing a fresh/ fully charged battery c. Turn the camera on. 2. Without the memory card, turn your camera on. (If it works then it?s your memory card that is faulty) 3. Please test with the a different battery If you do not have access to another battery Try these steps instead: Please take the battery out of the camera. b. Insert the charger into the unit from the main socket and turn the camera on. If the camera works you will need to replace the battery. If you camera doesn?t switch on you will need to order a no power repair with KODAK or a new cable.

Jan 27, 2010 | Kodak EASYSHARE M1063 Digital Camera

1 Answer

My lense will not open anymore?


I assume that there is no power on the camera when the lens gets stuck. Please try the following: 1. Clean the battery contacts. a. Remove the battery/batteries and the memory card from your camera, then wipe the battery contacts with a soft, clean cloth. b. Reinstall the battery/batteries into your camera. Please make sure that you are installing a fresh/ fully charged battery c. Turn the camera on. 2. Without the memory card, turn your camera on. (If it works then it?s your memory card that is faulty) 3. Please test with the a different battery If you do not have access to another battery Try these steps instead: Please take the battery out of the camera. b. Insert the charger into the unit from the main socket and turn the camera on. If the camera works you will need to replace the battery. If you camera doesn?t switch on you will need to order a no power repair with KODAK or a new cable. In order to organise your repair or Trade up please Contact KODAK: http://www.kodak.com/eknec/PageQuerier.jhtml?pq-path=14563&pq-locale=en_US&_requestid=3490

Jan 14, 2010 | Kodak Easyshare M341 12.2MP Digital Camera...

1 Answer

My kodak M763 lense is sutck and the camera wont turn on


Here are the steps: 1. Make sure you will install a new or fully charged battery/batteries into your camera. 2. Clean the battery contacts. a. Remove the battery/batteries and the memory card from your camera, then wipe the battery contacts with a soft, clean cloth. b. Reinstall the battery/batteries into your camera. Please make sure that you are installing a fresh/ fully charged battery c. Without the memory card, turn your camera on. (If it works then it?s your memory card that is faulty) 3. Please test with the a different battery If you do not have access to another battery Try these steps instead: Please take the battery out of the camera. b. Insert the charger into the unit from the main socket and turn the camera on. If the camera works you will need to replace the battery. If you camera doesn?t switch on you will need to order a No power repair or a new cable.

Jan 12, 2010 | Kodak EASYSHARE M763 Digital Camera

1 Answer

I turned my camera on and the battery was too low so when it shut itself off the lense didnt go back in, now i've charged it and the lense is still stuck out. how to i get it back in so my camera will work


Here are the steps: 1. Make sure you will install a new or fully charged battery/batteries into your camera. 2. Clean the battery contacts. a. Remove the battery/batteries and the memory card from your camera, then wipe the battery contacts with a soft, clean cloth. b. Reinstall the battery/batteries into your camera. Please make sure that you are installing a fresh/ fully charged battery c. Without the memory card, turn your camera on. (If it works then it?s your memory card that is faulty) 3. Please test with the a different battery If you do not have access to another battery Try these steps instead: Please take the battery out of the camera. b. Insert the charger into the unit from the main socket and turn the camera on. If the camera works you will need to replace the battery. If you camera doesn?t switch on you will need to order a No power repair or a new cable.

Jan 10, 2010 | Kodak EASYSHARE M1063 Digital Camera

1 Answer

I own a sony cybershot dsc w35 when i switch on the screen displays "turn the power off and on again" help?


Hi. I had exactly the same problem with my Sony Cyber-Shot DSC-W7. The problem started after while lense was fully open, the battery became 100% empty. I did not have access to new batteries and did not have my charger with me so I put the camera on my car seat and went home. After charging the batteries, I turned the camera Off and the lense retracted 100%. Later on I tried to transfer some pictures to my PC. After connecting the camera to my PC with the dial in the P position and lense fully open I turned the dial to play in order to transfer photos. After transferring the pictures, I turned the camera off and disconnected from the computer.

I turn the camera on to take new pictures next day, The lense would go up, and and turn with lense fully open. It would never close. The screen was black with a message "Turn the camera on and off again". I tried 30 times or more and the same thing would happen again.

Here is what I did to fix my camera and it has been working normally since then.

1- I cleaned around the outside of the lense with lent free cloth

2- I used dust OFF to get raid of the remaining small dust particles from around the lense.

3- While turning the camera off, I pushed (down, up and turn) the lense in (NOT TOO Hard) by my hand. If you push the lense too hard, you may damage the mechanicall moving parts of the lense.

4- After a few tries, the lense retracted 90% +. I then pushed the lense a little harder all the way in, the way it normall retracts. The lense cover also closed 100%.

5- I turned the Camera on and off a few times. It was opening and closing exactly the way it used to. My Cybershot has been working okay since then.

I read a lot and here is what cause my lense to malfunction.

While lense was fully open and battery died, some small particles got on the lense and prevented lense from fully opening or closing.

In summery: two things could have caused your camera lense to malfunction.

1- if you had dropped your camera hard, some mechanical parts may have got damaged or dislocated. In this case you have to open the lense and replace the damaged part, clean and put it back on the camera. This is too risky for most ordinary people. You would most likely make it WORST.

2- If you did not drop it, most likly, some how some small dust particles got on the outside of the lense and they prevent the lense or the lense cover from fully opening and closing. If this is your case, please follow exactly what I did and your camera would be back to normal.

GOOD LUCK!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Jun 25, 2009 | Sony Cameras

5 Answers

My camer won't turn on


Does the lense extend when you power it on in "snapshot"mode?
Could be the switch is sticking. These cameras use concave cup button that mash on gold foil on the circuit board. Could be a bad switch. $$$$$ costly.
Interested in selling it?
Email me
KQQLdevice@aol.com

Oct 26, 2007 | Sony Cyber-Shot DSC-S500 Digital Camera

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