Cause 1 : Paper jams in the paper output slot/Auto Sheet Feeder.
Action : Remove the paper according to the following procedure.
a) Slowly pull the paper out, either from the Auto Sheet Feeder or from the paper output slot, whichever is easier.
* If the paper tears and a piece remains inside the machine, open the Scanning Unit and remove it. Be careful not to touch the components inside the machine at this time. After removing the paper, close the Scanning Unit, turn OFF and turn it back ON.
* If you cannot pull the paper out, turn the machine OFF and turn it back ON. The paper will be ejected automatically.
b) Reload the paper into the machine and press [OK].
* If you have turned OFF the machine in step a), you will need to retry printing, because this operation cancels any print jobs in progress.
If you cannot remove the paper or the paper tears inside the machine, or if the paper jam error continues after removing the paper, contact a Canon service representative.
Cause 2 : Landscape Credit Card-size Paper Jams inside the Machine.
Action : You cannot load Credit Card-size paper in the landscape orientation.
If <PAPER JAMMED> or <E3> is displayed on the LCD/LED, remove the paper following the procedure below:
a) Load Credit Card-sized paper in the Auto Sheet Feeder one sheet at a time.
Do not load it in the landscape orientation.
b) Press [ON/OFF] on the machine to turn OFF the power.
c) Press [ON/OFF] again on the machine to turn ON the power.
The paper is fed and the jammed paper is ejected accordingly.
If you cannot remove the jammed paper or the error still persists, contact a Canon service representative.
Hope this helps
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Have a good day.
Dec 05, 2009 |
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