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Need a manual w/directions to use my Microsoft Natural Erg 4000

I can't find the manual if I ever had one for using my keyboard. I know about the control panel, keyboard, etc. instructions but they don't say how to use the keys. I've spent hours on Microsoft's website & can't find a manual anywhere. Do you know where I can download a manual & esp. a photo of the keyboard & how each cey is used or programmed. The zoom button for instance used to make the page text larger, now it must scrolls. The calculator doesn't work at all. I need instructions I can read. Thanks. Sandy

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  • plumsweetusa Nov 12, 2008

    Hi, Yes I did install the software & have looked at the control panel, keyboard, etc. & found a limited amount of info but it's lacking info like clarity about the programming of keys such as the calculator. It doesn't work. I wondered if there was a function key I had to push at the same time as the calculator key? Also, I did find that the keys work with Internet Explorer & I normally use Mozilla Firefox. The zoom button scrolls not zooms. In Internet but in Firefox it zooms.
    My main concern was why I couldn't find an electronic manual from Microsoft. Id like to see a chart or photo of the keyboard layout & function keys with instructions. Going to Microsoft help pages is a huge excercise in frustration! By trial & error I've discovered that if you go to the Keyboard Properties & click on Key Settings there's a list of functions, but it didn't say you had to double click on a selection for the properties or edit to show & there are no instructions. There isn't much of an explaination of the F keys either. If there isn't a manual then I'll make due. I appreciate your response. Sandy

  • Wayne Mineard
    Wayne Mineard May 11, 2010

    Is there no menu item for the keyboard in All Programs? (Not Control Panel)

  • Wayne Mineard
    Wayne Mineard May 11, 2010

    All Microsoft has is a setup guide and technical info. However, on the setup guide it notes that Help is available from the software.

    Did you install the software for the keyboard?

    There should be a Help file available from there.

    Look in Start>All Programs>Your Keyboard Menu



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There's really no solution but no use in proceeding to look for documentation that isn't available. Thanks tho. There isn't a manual. There's a limited help section for programming some keys in the control panel/keyboard file or thru the start, programs, keyboard, etc. so with the help of a member here I realized I'm just going to have to make due with what Microsoft has provided. I doubt if I'll ever again try to get help from Microsoft's help or support web sites. It's a large exercise in futility & frustration. Guess they can't afford (he he he he) to offer better or personal support for their products anymore, much less free. I actually live only about half an hour from their headquarters, but can't reach a human for the life of me. Sorry, I digress, anyway, thanks to the person who did respond quickly & several times while trying to help me with this.

Posted on Nov 12, 2008


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