Sony CyberShot DSC-W30 Access Error

YESSSSSSSSSSS!!!!. IT'S WORK!

I had TOO my camera for a year without problem and then on vacation IN THE BEACH this exact problem happened to me.

THE SOLUTION POST FOR SANDRA COOKE WORK!

KNOCK HARD (3 O 4 TIMES) IN THE BASE OF THE CAMERA IN OTHER HAND AND...THAT'S ALL.

Sorry for my english.
THANKSSSSSSS AGAIN.
Pablo Werner

On another website I found the solution, given by Sandra Cooke.
"The lens is jammed and won’t open all the way. You have to bang on the camera and/or tug on the lens to release it from whatever is causing it to jam when it opens. I started with gentle tapping and tugging…but ended up giving it three good whacks on a tile floor and yanking on the lens like I was going to rip the thing right out of the camera. It kicked on and has been fine ever since." I kicked the camera hard on its left side and it worked!
Thank you, Sandra!

I had my camera for a year without problem (very happy with it actually) and then on vacation this exact problem happened to me. I visited a "Sony Store" and the sales people said it was a battery problem "for sure" and if not that it needed to be sent in for repairs. Knowing that before the trip I fully drained the battery and recharged it and knowing only 10 pics had been taken I didn't think it was the battery.

On my return I found these posts. Initially I tried pulling at the lens housing without luck thinking it just wasn't fully extending properly. Then, following solution #2 I just gave the camera a good wack on my other hand and what do you know...... it is up and working like new again. If it happens again I'll send it in for a repair.

Cheers!!

tapping the camera on a booked worked for me.
I had the same error where only "access" was displayed; the lens kept zooming in and out until it said "switch off and turn back on"

Thanks for the hint!

Remove the battery, grab a watch makers srewdriver set .. take out the 4 small screws and remove the cover.
Replace the battery, turn on...
gently push on the side of the lens framework (Spring attached) whilst operating the zoom a few time and voila !!! good as new..
cheers.

Camera was sent to Sony for repair - Not sure what happened, but the repair paperwork states that parts used "Lens Assembly" - Repaired Lens Operation - A complete repair and returned all functions to factory specs.

Auot Focus Test, Check, Recalibration and realignment, software download, test, check and complete recalibration, general test, check, clean and repair all functions and systems.

First I tried hitting it on the palm of my hand. Then I tried hitting it on a deck of cards. Then, while hitting it on the deck of cards, I threatened to throw it out the window, run it over with my car, and put it in my newborn daughter's diaper. Voila! It worked!

dsc-w50 ... persistance pays off. I hit it in several directions to the point of hurting my hands and WALLA a picture appeared in the viewer. My theory is if I cant fix it .... I will demolish it to the point no one will ever fix it. LOL alls good

This is normal. During the time it says "Access" the Sony is processing the camera's flash card (memory stick). If one waits, the "Access" screen will disappear and it will function as normal. Try turning it on without the memory stick in the camera, it will start quickly. Those who say hitting the camera or pulling on the lens is the solution are being fooled. While they are taking these ridiculous actions, the camera is processing the memory stick and when they are done hammering their camera and pulling on its lens, etc. the Sony has processed the memory card and works. Wow! Hammer that camera and make it work. NOT!
Bob

hi this sel,
i to had this access problem thanks to pablowerner solution of tapping the camera hard from the bottom and error is gone and my camera is working fine.

Good work idiots. After reading that most of the posts recommended a good whack that is what i did. After a couple of whacks on the bottom, no luck. Access still showing. A whack on the side as suggested by some and voila. Doesn't on at all.

Love it. Camera in the loft for six months, and all I got on the screen was "access". Hit it on the table edge and...fixed! Thanks all!

I wish all problems in life where so simple.
Wacking it on the table did the trick for me.
Super!

Thanx All!!!

hitting the camera or even better dropping it on the floor "by mistake" really helps solving this problem. It is quite ammusing but this solution really works.

probobly the last thing i would have thought of was hitting it hard 3 times on the bottom...but I did it, and it worked...but i hit the lens by accident and the lens got stuck at an odd angle so i tugged real hard at it with my teeth and got it back into place but then i accidently fogged up the inside of the lens and it had nowhere to escape to so i hade to re-break the lens and **** out the mositness, and then re-snap it back into place....so the moral of the story is, beat the **** out of it till it works again...

dsc-w100, i saw a post further up that suggested removing the cover - which I did (since i enjoy pulling things apart). tried pushing gently on the lens as it moved in and out - no luck. Reassembled it, slammed it around a bit on the left side - no luck. Gave it one hard wack on the right side and the camera started working perfectly. Trick is to have the camera turned on and cycling while you knock it so that whatever is in the way, gets jarred loose. Almost bought a new camera on account of this, the other option was to fork out no less that $106 for them to look at it - not even fix it yet.

i had the exact same problem and whacking it worked! thanks for the suggestion

Make the camera open and rotate in the middle of the lens.That pieces of glass and than turn on. 

Yep you were all right about the wacking idea. On vactaion in the Philippines and about to spend $400 on a new one cuz these pics can't be missed (they're expensive over here). Took to 2 camera shops in Vigan to no avail...then kicked myself for not thinking to look on the net for solutions first. Sitting here at this internet cafe, camera in hand, I smack it around on the short ends and it WORKS again! Yah, thank you all!

I have test it.And it works now .

Greetings

I've found all of these posts quite ammusing. After a call to support I finally found this site. It's not at all amazing that they don't say "give it a good whack and it will work" as a solution!

I pulled and tugged on the lens, banged it on my palm and nothing. Whacked it ******* my kneecap and it slipped out of my hands to the ground with a BANG. Voila!

Banging it worked for me, unfortunatly a few months after I got my Fujifilm, I love the Fujifilm so I am not returning it, instead I have one for professional shot and one for girls night out!!!! thanks for the help!!!!

Amazing! Just as i was about to go out and buy another digital camera, as a last resort i found the above postings about hitting my Sony CS Camera ******* my palm on the left side and it worked like a charm. Thanks for saving me a couple hundred bucks. Thank God for the internet!

a good hard pound with my palm on the left side and it worked like the day I bought it!!

Don't try pulling *too* hard on the lens - I just broke my DSC-W30 lens. The camera wasn't responding to about 10 minutes of gentle tugging and hitting, so I guess I got a bit too powerful with it. Not like it was working anyways, but it's still a bummer.