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I have a Dell Inspiron pc with Vista. I find it impossible to install the Olympus Footswitch RS25. I have already installed the DDS transcription Module. I have tried every thing I know which isn't much...Please help me.

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  • djtndjt Nov 12, 2008

    Ekse,



    Thanks for trying to help me. I just bought this computer and found out after the fact that the programs that I need for class which are WordPerfect X3 and my transcription equipment. Now, the Olympus DDS Transcription Module loaded fine, but after I download my dictation and try to play it back with my Olympus Footpedal, I can hear the dictation comming through my earphones, but it isn't being controlled by the Footpedal.... The footswitch shows up on my control panel, but its not installed.



    The other folks in my class do not have Vista and it loaded fine without software....it did not come with software....Also, my teacher gave me a WordPerfect 12 disc to install to replace the X3.....

    She told me my equipment and software should work with my computer....and I don't know enough about it to disagree with her...can you help me.



    I tried your suggestion, but the install file never came up...or where do I find it....does it not pop up on its own....Thanks again

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Hi there,

As is have seen the Olympus Foot Switch RS-25 was not compatible with your OS Vista either in 32 / 64 bit..

click and check the one i said in HERE

thank you for using fixya.

Posted on Nov 12, 2008

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Dear Sir/Madam,


Click this link for manual. Refer Manual From page nos. 54 to 60. It will be clearly defined and how to solve this problem.


http://www.olympusamerica.com/files/DS3300ManEN.pdf

Thanks
Good Luck

Posted on Nov 12, 2008

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Disconnect Footswitch from computer
if using a straight USB connection, delete all instances of previus installation.
reboot & reconnect footswitch (swap cables if not detected)

Check if the drivers are compatible with vista

Posted on Nov 12, 2008

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Hi!!!

if you want to get the picture!!
try to use card reader if you have
it can detect the picture
store in your memory card

Posted on Nov 12, 2008

  • 1 more comment 
  • ronald suboc
    ronald suboc Nov 12, 2008

    hi!!

    try to figure out if the device is compatible with vista!!



  • ronald suboc
    ronald suboc Nov 12, 2008

    or try to update first
    here is the link
    http://www.olympusamerica.com/cpg_sectio...


  • ronald suboc
    ronald suboc Nov 12, 2008

    or replaced the usb cord if you have a extra
    or use card reader


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Well first thing to try in getting the software installed is to right click on the install file and select run as administrator, the setup should work better.

This is just a initial idea so use the add a comment function to tell me more about the problem

Thanks,
Ekse

Posted on Nov 12, 2008

  • Ekse Nov 12, 2008

    Your footswitch doesn't support vista currently, you would need xp to run it with best results.

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