Question about HP Media Center PC 873n (P9875A#ABA) PC Desktop
My computer acts like it is booting up but then it goes to this black screen and says sorry for your inconvience windows was improperly shut down and gives me a choice to use mode mode configuration or a normal setting but it has a timer on it and then once the timer counts down to 1 then it will act like it's booting up and then comes back to this black screen again. please.
Your computer could be infected. Press F8 a couple of times when you first turn on your computer when you see the HP logo. You will get whats called an advanced startup menu. Choose Last Known Good Configuration. If windows loads successfully, scan your computer with Anti-Virus and Anti-Spyware programs to remove infections. If windows does not load, do the above again but this time choose Disable Automatic Restart. By choosing Disable Automatic Restart the system will give you a blue screen. Write down that information from the blue screen and post it back on here.
Posted on Nov 12, 2008
This issue could be caused by any of the below possibilities.
Software issue or error.
Hardware issue or error.
Heat related issue.
Issue with operating system.
Software issue or error
Errors generated by software programs can cause a computer to reboot unexpectedly or without warning. If you are running Windows XP see the below section "For Windows XP users" before continuing.
If you are not running Windows XP or following the below steps still cause your computer to reboot without warning. Boot your computer into Safe Mode, and let the computer run in Safe Mode.
If the computer is still rebooting in Safe Mode the issue is likely not software related but something else, skip to the next section. If the computer is not rebooting in Safe Mode it is likely you have software related issue. We would recommend you run through the basic troubleshooting section for your operating system.
For Windows XP users
Windows XP is designed to automatically reboot each time an error occurs such as a BSoD. Although this may be nice for errors that do not occur often, users who have a re-occurring error may wish to identify the error to troubleshoot it. Below are the steps on how this feature can be disabled and enabled in Windows XP.
From the desktop right-click on My Computer.
Click the Properties option.
In the System Properties window click the Advanced tab.
In Advanced click the Settings button under Startup and Recovery.
In the Startup and Recovery window uncheck the Automatically restart check box.
Now if the computer generates and error it should not automatically restart and enable you to display any errors your computer may be experiencing.
Hardware issue or error
Any failing hardware component in your computer could cause your computer to unexpectedly generate an error and/or reboot without warning. If you have recently attempted to add a new hardware device, remove that device to make sure it is not causing your issues.
Make sure you are not encountering any hardware conflicts by viewing Device Manager for errors.
New drivers can also cause this issue, if you have recently performed any hardware driver updates you may wish to try an earlier version of the drivers.
If you have updated drivers and removed any hardware that could be causing this issue and continue to experience random reboots, it's possible that the memory is bad in the computer.
Finally, hardware devices that are not installed properly in the computer can also cause random reboots. Make sure all the cables and expansion cards are connected properly to the computer. The best way to determine this is to disconnect and reconnect all cables and expansion cards.
Computer viruses such as the blaster virus are written to reboot your computer without warning. Usually these viruses will make the computer reboot ever 5, 10, 15 or 30 minutes after the computer has booted.
If you believe your computer may be infected with a virus or are uncertain if your computer is infected with a virus make sure your virus scanner definitions are up to date.
Heat related issue
Many computer today are designed to turn off or automatically reboot if the computer, processor, or other device in your computer gets to hot. If you have heard any abnormal noises coming from your computer recently such as a high squealing this could indicate a fan may be failing in your computer.
You can first start by verifying the fan on the power supply is working by examining the back of the computer and seeing if the fan is moving and moving smoothly. For all other fans in the computer you will need to either open the computer and make sure the fan are working (processor fan and case fan) and/or if your BIOS monitors the RPM of the fans enter BIOS and make sure the BIOS does not report any errors.
Users may also be able to determine how hot their computer is by onboard thermal sensors, if your computer comes equipped with these sensors make sure your CPU is not running to hot.
Issue with operating system
If after following each of the above recommendations your computer still continues to reboot it is likely that you are experiencing a Microsoft Windows operating system related issue that cannot be explained. To help make sure this is the case please try the below steps.
Reboot the computer and enter CMOS setup as the computer is booting.
After you have loaded the computer in CMOS setup let the computer sit.
If the computer does not reboot while letting the computer sit in CMOS it is likely that you are in fact experiencing an issue with Microsoft Windows and it is recommend that if you have followed all of the above recommendations that you reinstall your version of Microsoft Windows.
Posted on Nov 12, 2008
It is a Bios safe mode boot up, normally when you boot up and press the
key "F8" this safe mode will activate. When this appears again, try
select boot windows "normally" by using the errow keys and press enter.
If the problem persist then I would advice you to slave your Harddisk
in another PC and run check disk in the command prompt.
After slaving your HDD, follow this steps
4.type CMD and press OK (something like this should appear: C:\Documents and Setting \trex>_ )
5.(your slave HDD should be E drive) type e: and press and then type CHKDSK and press enter.
6.after check disk done, type CHKDSK /R and press enter
8.Restart the PC
9.and it will auto check and repair any found errors.
Posted on Nov 12, 2008
This is a virus. Unplug computer to break out of the off on loop. Replug in. Reboot, Hit F2 when promted, if you see a floppy drive that is NOT in your computer, you have 23 seconds to disable it before your computer shuts down are restarts. The virus has your motherboard looking for windows on that non existant floppy instead of your C drive or your CDROM which is why trying to reinstall Windows from your install CD won't work.
Posted on Dec 22, 2009
Compaq desk top starts and shuts down , put new power supply in and I needto get my files from hard drive I have windows xp appreciate all the help I can get
Posted on Apr 26, 2013
it might be due to any .bat file on ur system(generally on desktop)...so jst format ur system once(by deleting partition)...
problem will end.
Posted on Jan 29, 2009
This is like 99 percent needs Windows reinstallation. If you still have the CD for your windows then you can just reinstall it in you don't have important files in your hard drive. Otherwise you need to get your files first by putting your hard disk on another computer and save the files to a flash drive or external hard drive.
Posted on Jan 20, 2009
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Posted on Jan 02, 2017
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