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In door ice maker will not drop ice

Model ed2fhaxso04, have checked for a cube of ice jammed, there is none. Ice is in the tray.

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Look for a small reset button, may not be obvious to find, they are generally covered by some kind of plastic pop off cover somewhere on the front, if you find the reset, push it in and hold it for 10 seconds,


Before you do that even, unplug the unit and let it set with no power for 1 to 5 minutes, and try that a couple times.

If all the above fails to get the unit to drop, it is likely the timing gear jumped or broke, and you will need to replace the transmission, gears or however they sell the parts for that unit,

Bit of advice, I swore there were no stuck cubes in mine when it stuck, I looked at it for 30 minutes, low and behold there was one damn cube up in the back wedged where you could barely see it, I knocked it out and off it went, just what happened to me, you probably have it covered but look one more time

Posted on Nov 12, 2008

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I have this model and it has stopped making ice for two different reasons. These solutions may not fix your particular problem, but they worked for me.

Problem #1: the water inlet to the ice tray is frozen shut.
Solution #1: Raise the door that hides the ice tray. The water inlet is the black rubber nozzle on the right-hand side that points down into the ice maker. Squeeze the rubber nozzle between your fingers to break up any ice that may have formed inside the nozzle. This will clear the water path into the ice maker. Lower the ice tray door.

Problem #2: an ice cube is stuck in the ice tray.
Solution #2: Raise the door that hides the ice tray. Look for any pieces of ice that were not completely ejected from the ice tray - they are usually partially ejected and are very easy to see. Carefully (but it may require a good deal of force) remove ice cube from tray. Lower the ice tray door.

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