Question about Amana ABB1927DE Bottom Freezer Refrigerator

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Freezer Not Defrosting

I have a Maytag fridge, bottom mount freezer, Model ARB2217CW. The vents at the back/top of the freezer continue to frost over and never defrost even though I manually turn the defrost on. I am ending up defrosting it manually, as in take the things out, melt off the vents. It's only 6 years old. I've defrosted the freezer twice now in the last 2 months. It's not over packed, and I've taken the air hose and blown out the bottom grill to give it a very good cleaning. Anyone else have the same problem? Solutions?

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  • rusty4625 Nov 21, 2008

    Thanks for the reply Ray - By saying "remove the panels" is that from the inside of the freezer or the back of the fridge? Hubby can't seem to find anything via the back.

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Hi Rusty...

There are 3 componants to most defrosting systems. The defrost heater, the defrost thermostat, and the defrost relay. First you must remove and store your perishables safely. Then remove the panels in the freezer compartment to expose the evaporator. The defrost heaters will be attached to the evaporator and will have wires extending from them. Using an ohmmeter, see if there is continuity across the heater. If not replace it. Find the wiring diagram on the back of the unit and check for voltage into and out of the defrost relay. All of these items should be availible from a local refrigeration supply facilitiy.

Ray

Posted on Nov 19, 2008

  • Ray Nov 21, 2008

    Remove the inner freezer panels to access the evaporator.



    Ray

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Hello,

That water is from the melting frost of the automatic defrost cycle. Their is drain in the freezer behind the back wall under the evaperator coil that is blocked, so instead of defrost water draining it's pooling in the freezer or in some case espically on models with the freezer on the top,the water is leaking from the freezer vents into the fresh food compartment.
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Sounds like a defrost problem, is there ice on the back wall of the freezer? If so the defrost system has failed. The most common repair is a Part# 67004757 defrost thermostat and adaptive defrost board Part# 67004704. Even with the parts in your hand, you will need to de-ice the freezer to replace the thermostat in the freezer section, then unplug unit to replace the adaptive defrost board located in the controls of the refrigerator section. Normally it can take about an hour to complete.
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Hello,

All of the cooling in refrigerators is normally done in the freezer compartment. A fan circulates cold air from the freezer into the refrigerator compartment to cool it. Most likely this fan has quit working.
Also note that,

If you have a Freezer on the top model Kenmore, with warm temps in the fridge, AND water dripping onto the top shelf of the lower fresh food compartment (FFC), this is usually caused by a clogged defrost drain. Since Kenmore is not an actual manufacturer of anything, they take other brands, i.e. Kitchenaid, GE, Frigidaire, etc., take their names off and put on a shiny Kenmore nametag. This is a common problem with Kitchenaid refrigerators. You can determine if your Kenmore is made by kitchenaid by looking at the model # tag. the first three digits will indicate the manufacturer, Kitchenaids begin with the sequence, 106.*.If this is indeed how your model # begins, keep reading. Since the water cant go down the drain tubing to the pan at the bottom of the unit, it builds up on the freezer floor, eventually blocking the air return vents from the fridge to the freezer, and the vent from the freezer to the fridge. YOu can check this very easily. Look at the ceiling of your FFC, near the back. toward the sides you will see two square holes, about 2" square, stick your finger and feel around the inside of those holes, do you feel any ice/frost, or do you just feel styrofoam, you might even see frost/ice below the level of your ceiling? This drain usually gets clogged with defrost water that does not completely drain, then of course it freezes, eventually plugging up the drian hole located at the level of your freezer floor, behind the back wall. The water keeps accumulating, and freezing, on the freezer floor, eventually filling in and clogging the air vents..no air flow , the fridge wont cool. The easiest way to resolve this, empty out all contents and store someplace cold for 24 hours...a 2nd fridge, outside in a cooler if its cold like here in chicago. After its empty, unplug, open both doors and blow a fan for 24 hours. Prepare for an abundance of water due to melting ice.
After you defrost, you can plug it back in and it will be fine, HOWEVER, I suggest you take the back freezer wall off, you might have to take a floor cover off first, likely 2-4 screws in both the floor and the back wall. When you have the evaporator exposed, you will see a black cal rod defrost heater underneath the evaporator, as well as your drain hole just to the right of center underneath both heater and evaporator. Take a piece of 12-14 gauge solid, not stranded wire, removing the insulation and exposing the entire 6-8" piece of copper wire. wrap the wire around the diameter of the cal rod heater, 3-4 turns should be sufficient, and stick the other end of the wire down that drain hole. This will melt any ice that will build up in the future, everytime your unit goes into defrost cycle, so this wont happen again.

If air vents are clear of frost/ice, next thing to check is the back wall of your freezer, does there appear to be frost/ice/snow on the back wall? If so, your unit is not defrosting. mostly, this is usually caused by your defrost timer, located in the canopy mounted at the top of the FFC on Top freezer models, or your defrost thermostat, which is clipped onto the evaporator coil inside your freezer. Again, if its a 106 model Kenmore, this thermostat will have a pink and a brown wire coming into/out of it. My suggestion, if it isnt defrosting, change both. tjhe defrost control will connect with a plug, but you will have to hard wire the thermostat, ( cut wires from old, strip wire, and connect using wire nuts and electrical tape.)

Since the unit is a side by side model, check for ice on freezer floor...clogged drain. Check again for frost/ice on back wall, not defrosting, check same two parts, (the heaters rarely go bad on Kitchenaids, but never say never) You should also check for air flow into fridge, even if no frost / ice visible on back wall. Open the FFC door, and locate the air vent near the top, back of the fridge, on the left wall. While depressing the door switch, AND WITH THE FREEZER door closed, put your finger/hand near that vent. Do you feel any cold air? If you dont, you could have a bad door damper, not uncommon, or a bad damper control--> the temperature control WITHOUT the off or "0" position.

If any of this seems a bit overwhelming, I suggest you have a reputable repair technician check your fridge.

Oh, and lastly, you WILL NOT have two compressors, one for each compartment, nor will you have two sets of defrost heating elements, one for each half.
ALL cooling for 99% of refrigerators made in last 25 years takes place in the freezer, with the fridge being an empty box, except for an air intake vent, and an air exhaust vent which leads directly back into the freezer. When a refrigerator unit seems to still be cold in the freezer, but not cold enough or not cold at all in the FFC, its ALWAYS going to be caused by lack of air flow. But as you can see, there are a few things that can cause that lack of air flow.Hope this helpout , Good luck

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Hello,

If you have a Freezer on the top model Kenmore, with warm temps in the fridge, AND water dripping onto the top shelf of the lower fresh food compartment (FFC), this is usually caused by a clogged defrost drain. Since Kenmore is not an actual manufacturer of anything, they take other brands, i.e. Kitchenaid, GE, Frigidaire, etc., take their names off and put on a shiny Kenmore nametag. This is a common problem with Kitchenaid refrigerators. You can determine if your Kenmore is made by kitchenaid by looking at the model # tag. the first three digits will indicate the manufacturer, Kitchenaids begin with the sequence, 106.*.If this is indeed how your model # begins, keep reading. Since the water cant go down the drain tubing to the pan at the bottom of the unit, it builds up on the freezer floor, eventually blocking the air return vents from the fridge to the freezer, and the vent from the freezer to the fridge. YOu can check this very easily. Look at the ceiling of your FFC, near the back. toward the sides you will see two square holes, about 2" square, stick your finger and feel around the inside of those holes, do you feel any ice/frost, or do you just feel styrofoam, you might even see frost/ice below the level of your ceiling? This drain usually gets clogged with defrost water that does not completely drain, then of course it freezes, eventually plugging up the drian hole located at the level of your freezer floor, behind the back wall. The water keeps accumulating, and freezing, on the freezer floor, eventually filling in and clogging the air vents..no air flow , the fridge wont cool. The easiest way to resolve this, empty out all contents and store someplace cold for 24 hours...a 2nd fridge, outside in a cooler if its cold like here in chicago. After its empty, unplug, open both doors and blow a fan for 24 hours. Prepare for an abundance of water due to melting ice.
After you defrost, you can plug it back in and it will be fine, HOWEVER, I suggest you take the back freezer wall off, you might have to take a floor cover off first, likely 2-4 screws in both the floor and the back wall. When you have the evaporator exposed, you will see a black cal rod defrost heater underneath the evaporator, as well as your drain hole just to the right of center underneath both heater and evaporator. Take a piece of 12-14 gauge solid, not stranded wire, removing the insulation and exposing the entire 6-8" piece of copper wire. wrap the wire around the diameter of the cal rod heater, 3-4 turns should be sufficient, and stick the other end of the wire down that drain hole. This will melt any ice that will build up in the future, everytime your unit goes into defrost cycle, so this wont happen again.

If air vents are clear of frost/ice, next thing to check is the back wall of your freezer, does there appear to be frost/ice/snow on the back wall? If so, your unit is not defrosting. On most Kenmores, this is usually caused by your defrost timer, located in the canopy mounted at the top of the FFC on Top freezer models, or your defrost thermostat, which is clipped onto the evaporator coil inside your freezer. Again, if its a 106 model Kenmore, this thermostat will have a pink and a brown wire coming into/out of it. My suggestion, if it isnt defrosting, change both. tjhe defrost control will connect with a plug, but you will have to hard wire the thermostat, ( cut wires from old, strip wire, and connect using wire nuts and electrical tape.)

Since y ou mentioned the water accumulation, more water recently, my diagnosis would be the former versus the latter, as the lack of actual defrosting coincides with lack of defrost water, however I'll never say never.

If your unit is a side by side model, check for ice on freezer floor...clogged drain. Check again for frost/ice on back wall, not defrosting, check same two parts, (the heaters rarely go bad on Kitchenaids, but never say never) You should also check for air flow into fridge, even if no frost / ice visible on back wall. Open the FFC door, and locate the air vent near the top, back of the fridge, on the left wall. While depressing the door switch, AND WITH THE FREEZER door closed, put your finger/hand near that vent. Do you feel any cold air? If you dont, you could have a bad door damper, not uncommon, or a bad damper control--> the temperature control WITHOUT the off or "0" position.

If any of this seems a bit overwhelming, I suggest you have a reputable repair technician check your fridge.

Oh, and lastly, you WILL NOT have two compressors, one for each compartment, nor will you have two sets of defrost heating elements, one for each half.
ALL cooling for 99% of refrigerators made in last 25 years takes place in the freezer, with the fridge being an empty box, except for an air intake vent, and an air exhaust vent which leads directly back into the freezer. When a refrigerator unit seems to still be cold in the freezer, but not cold enough or not cold at all in the FFC, its ALWAYS going to be caused by lack of air flow. But as you can see, there are a few things that can cause that lack of air flow.


Hope this helpout

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1 Answer

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