Question about Computers & Internet
My E Machine computer recently crashed but I was able to save my hard drive. The hard drive has been put into a NX2 Nexxtech external box with a usb cable but the new computer will not open it. Clicking on the drive in my computer gets me the following error: request could not be performed because of a i/o device error. In device manager it is shown as an unknown device that needs driver. How do I use or install this drive without erasing everything on it? Could the drive be damaged or am I just missing drivers for the external box or hard drive? I am totally confused since I was told accessing this drive would not be a problem -- just plug it in! Please help.
If the computer crashed, there is never a garantee that the hard drive didn't go with it. My last laptop got sizzled and I tried the same thing with no success. It still may be fine but there is a huge chance that the drive is fryed.
Posted on Nov 12, 2008
First, retrace your steps.
Make sure that the hard drive in the ext. casing is set to Drive 0 or master. If it is a Western Digital, take off any jumpers. If it Maxtor or Seagate it needs a jumper on the master pins. The legend on the hard drive will show you where.
Then, make sure that the IDE cable is on correctly. Or like many enclosures, you have to push the hard drive onto the connector.
When you power the unit up, listen to the hard drive and hear if it is spinning up.
Then see if it works.
I would also try a different USB port.
Did the enclosure include an AC power source? If not , the USB may not have enough power to run the unit.
If it still shows as an unknown unit, I would set it up as a secondary internally on your new PC to see if it is in fact the hard drive that is bad.
If I could be of further assistance, let me know. If this helps or solves the issue, please rate it.
Posted on Nov 12, 2008
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Posted on Jan 02, 2017
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