Question about Computers & Internet

2 Answers

Cannot access hard drive after putting in external box

My E Machine computer recently crashed but I was able to save my hard drive. The hard drive has been put into a NX2 Nexxtech external box with a usb cable but the new computer will not open it. Clicking on the drive in my computer gets me the following error: request could not be performed because of a i/o device error. In device manager it is shown as an unknown device that needs driver. How do I use or install this drive without erasing everything on it? Could the drive be damaged or am I just missing drivers for the external box or hard drive? I am totally confused since I was told accessing this drive would not be a problem -- just plug it in! Please help.

Posted by on

2 Answers

  • Level 2:

    An expert who has achieved level 2 by getting 100 points

    MVP:

    An expert that got 5 achievements.

    Scholar:

    An expert who has written 20 answers of more than 400 characters.

    Hot-Shot:

    An expert who has answered 20 questions.

  • Expert
  • 112 Answers

If the computer crashed, there is never a garantee that the hard drive didn't go with it. My last laptop got sizzled and I tried the same thing with no success. It still may be fine but there is a huge chance that the drive is fryed.

Posted on Nov 12, 2008

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    Superstar:

    An expert that got 20 achievements.

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

  • Master
  • 4,338 Answers

First, retrace your steps.
Make sure that the hard drive in the ext. casing is set to Drive 0 or master. If it is a Western Digital, take off any jumpers. If it Maxtor or Seagate it needs a jumper on the master pins. The legend on the hard drive will show you where.
Then, make sure that the IDE cable is on correctly. Or like many enclosures, you have to push the hard drive onto the connector.
When you power the unit up, listen to the hard drive and hear if it is spinning up.
Then see if it works.
I would also try a different USB port.
Did the enclosure include an AC power source? If not , the USB may not have enough power to run the unit.
If it still shows as an unknown unit, I would set it up as a secondary internally on your new PC to see if it is in fact the hard drive that is bad.
If I could be of further assistance, let me know. If this helps or solves the issue, please rate it.
Thanks, Joe

Posted on Nov 12, 2008

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

2 Answers

Files from a back up


You should be able to plug the external hard drive into the new computer and restore. Generally the drivers needed to access the external driver are on the external drive itself. The operating system will detect the hard drive (if it has plug-and-play services running). If the new computer fails to see the external drive, check the cable and download the driver manually from the manufacture's website. If the drive is recognized by the operating system, but you do not see a prompt to restore from the backup, you may need to locate a setup program on the external hard drive to start the restore process.

Apr 18, 2014 | Computers & Internet

3 Answers

My seagate portable cant be detected by my computer because it fell on the floor i want to reyrieve my data what shoul i do?


Hi there,
If the external hard drive can't be detected,you can try this way.Put it in a zip-lock bag and put it in the freezer for overnight. Then while it's still cold plug it into the computer and you may be able to view it in 'my computer'.
If it shows up in 'my computer' as a drive letter(like E: drive) but you can't access it,you can recover data on it with data recovery program to avoid losing them.I have succeed with Tenorshare data recovery. It can recover data after deeply scanning your hard drive to look for lost data due to drives crash, physical damage etc.You can get it here: http://www.any-data-recovery.com/index.htm
After you recover your data,you can format it to check out whether it can be fixed.
If it fails, you will have to go to a recovery office where supply data recovery service but let's hope not because it will cost you a lot of money and whether they can recover data is not guaranteed.
This article will help.
How To Recover Data From Crashed Hard Drive?
http://tenorsharedatarecovery.blogspot.com/2011/05/how-to-recover-lost-data-from-crashed.html

Jun 06, 2011 | Seagate 320GB Portable External Drive ...

2 Answers

I can't access my wd external hard disk (passport )through (my computer) i can see it using windows disk management as unallocated partition...when right clicking..no options are active but properties


Hello

Have you tried accessing the hard drive on another computer?
Have you tried using a different USB cable?
Was the hard drive dropped or moved while it was plugged in?

Check the WD Site if you hard drive has warranty.

I hope this solves your problem and please reply if you need more help.

May 11, 2011 | Western Digital Passport WDXML800UE...

2 Answers

Hai this is arun, I got toshiba satellite laptop,the problem is i started my machine,i'm getting error like "no bootable device is found",so i checked in bios,the hdd is not detected,so what to...


This probably means that your HD has crashed. It's more than possible that you will have to replace the HD, which I advise you to do via a registered computers lab. If you still have a warranty for this laptop, I advise you to use it. This may cost a decent sum...

Nov 23, 2010 | Toshiba Satellite Pro A200-EZ2204X...

1 Answer

WDBAAF0010HBK-01 DRIVE ACCESS IS DENIED BY LAPTOP


you have to save the files using a computer with the same os that u origanlly and then format the drive on the windows seven computer then move the files back on to the drive


another thing to try is to try and update the drivers on your win. 7 computer

the last thing is you have lost all ur data and you should just reformat it

May 08, 2010 | Western Digital External USB 2.0 80 GB...

1 Answer

WD 640Gb My Book Essential: HD on main computer


files must be "imported" into your new mail program.
the new computer may have a newer or different version.

Apr 08, 2010 | Western Digital My Book Essential Edition...

3 Answers

Sony Vaio laptop could not access 1TB external hard drive


try other usb port, or other computer and see whether the hdd is detected. If still not, try to go to device manager ( http://www.computerhope.com/issues/ch000833.htm ), and then assign a drive letter to the hdd. After that, try to access it from Computer, if not able to access it, format it (use quick format) and then use this data recovery program to recover your files.
http://www.asoftech.com/adr/

Oct 20, 2009 | Western Digital Computers & Internet

3 Answers

External hard drive does not display icon in My Computer


try other usb port, or other computer and see whether the hdd is detected. If still not, try to go to device manager ( http://www.computerhope.com/issues/ch000833.htm ), and then assign a drive letter to the hdd. After that, try to access it from Computer, if not able to access it, format it (use quick format) and then use this data recovery program to recover your files.
http://www.asoftech.com/adr/

Mar 03, 2009 | Verbatim 160GB USB FireLite: The "drive...

1 Answer

Toshiba Hard Drive Crash


Hi,
if the datas aleady deleted, then you have nothing to lose. Right ?
What you need is a 2.5 to 3.5 inch IDE ribbon cable connector.
this will enable you to put the drive into an IDE slot on the PC internal motherboard ( primary/secondary )
Unless it,s already 3.5"
boot the computer, see if it recognises the drive. And format it.
then you may be able, to re-fit back into the external casing, and use as an external again.
Mike @ compurepair.

Feb 25, 2008 | Toshiba 120GB USB 2.0 Portable External...

Not finding what you are looking for?
Computers & Internet Logo

Related Topics:

145 people viewed this question

Ask a Question

Usually answered in minutes!

Top Computers & Internet Experts

Brian Sullivan
Brian Sullivan

Level 3 Expert

27725 Answers

kakima

Level 3 Expert

102366 Answers

David Payne
David Payne

Level 3 Expert

14161 Answers

Are you a Computer and Internet Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...