Question about Brother MFC 420CN All-In-One InkJet Printer

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Unable to clean code shows on display

I cannot get the machine to clean itself

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Hi there

This is usually caused by one of the following:

1. The MFC has a mechanical
problem.

—OR—

2. A foreign obstacle, such as a clip
or ripped paper, is in the MFC.

If you go to page 11-4 on the following pdf download, it will document what steps to take to resolve this issue

http://www.brother-usa.com/ModelDocuments/Consumer/Users%20Manual/UM_MFC_210C_420CN_EN_286.PDF

Hope that helps,

Take care,

Michael

Posted on Nov 13, 2008

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I haved an error message on my Brother MFC-665CW--unable to print 51


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Unable to clean 46. this error display in lcd of brother dcp585cw printer. how to solve me this problem.


Machine Error 46 - Purged Ink Box Full MFC620CN/420CN/410CN/210C and FAX2440C

The machine counts all purge (cleaning) operations in order to prevent the internal ink absorber box from overflowing with purged ink. An "initial purge", for example, advances the purge counter by 187 + 420 = 607. When the purge counter approaches 6400, an internal "Machine Error 46" is generated. Further purge operations are prohibited, and therefore the printer becomes unuseable.

When an internal Machine Error 46 is generated, the user will see an "Unable to Clean" external message and will be unable to use the printer. The "Unable to Clean" external message can relate to many different internal error codes however.

The user can establish the internal Machine Error Code as follows: pull the mains cable out of the machine (power off), hold down the Menu/Set key, re-insert the mains cable into the machine (power on). The internal Machine Error Code will be displayed.

If there is a Machine Error 46, it is necessary to dismantle the printer, replace the ink absorber box (or possibly break the ink absorber box open and clean its absorbent sponges under a tap), re-assemble the printer and reset the purge counter to zero.


Resetting purge counter MFC620CN/420CN/410CN/210C and FAX2440C

1) Enter machine maintenance mode (on MFC210C all four photo/copy/fax/scan lights flash in maintenance mode). Care is needed in maintenance mode, otherwise critical settings may be inadvertently corrupted.

FAX models with numerical keypads: Press the Menu/Set, *, 2, 8, 6 and 4 keys within two seconds. (if you fail to complete the correct key sequence within two seconds, press the Stop key to try again).

Other (non-FAX) models: Press the Menu/Set and Black Start keys. Next press the "up arrow" key four times to enter the maintenance mode).

2) Press the 8 then 0 keys in the initial stage of the maintenance mode to call up the machine's log information list (function code 80).

3) Press the Black Start key several times to scroll through the log information list to reach the purge counter. The purge counter is the 25th item in the list.

4) Press the 2, 7, 8, and 3 keys in this order to reset the purge count to zero.

5) Press the Stop/Exit key to return to the initial stage of the maintenance mode.

6) Press the 9 key twice to return to the standby state.

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While starting the xerox machine SHARP AR 5316 , indicator is showing 4 and blinking everytime, unable to take the printout


I'm going to guess that if you watch the display closely, it is alternating between an "H", and a "4". If that is the case, you have an "H4" error code. This is a fuser error and can either be a freak out from the machine, or an indication of something serious. I would recommend resetting the code and seeing if it comes back. To reset the code, turn the machine on and press "#" -> "Interrupt" -> "Clear" -> "Interrupt". Doing this should put you into service mode, where the display will show a blinking double dash (--). Enter 14 and press the green start button, just like you are trying to make 14 copies of something. At this point, the machine should restart itself and hopefully the error code will go away. If the error code does not go away, or recurs on a fairly frequent basis, I would recommend contacting a professional service technician.

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UNABLE TO INIT


Hello all - here is the code solution - happy printing!


Machine unable to int - Purged Ink Box Full MFC620CN/420CN/410CN/210C and FAX2440C

The machine counts all purge (cleaning) operations in order to prevent the internal ink absorber box from overflowing with purged ink. An "initial purge", for example, advances the purge counter by 187 + 420 = 607. When the purge counter approaches 6400, an internal "Machine Error 46" is generated. Further purge operations are prohibited, and therefore the printer becomes unuseable.

When an internal Machine Error 46 is generated, the user will see an "Unable to Clean" external message and will be unable to use the printer. The "Unable to Clean" external message can relate to many different internal error codes however.

The user can establish the internal Machine Error Code as follows: pull the mains cable out of the machine (power off), hold down the Menu/Set key, re-insert the mains cable into the machine (power on). The internal Machine Error Code will be displayed.


1) Press the 8 then 0 keys in the initial stage of the maintenance mode to call up the machine's log information list (function code 80).

2) Press the Black Start key several times to scroll through the log information list to reach the purge counter. The purge counter is the 25th item in the list.

3) Press the 2, 7, 8, and 3 keys in this order to reset the purge count to zero.

4) Press the Stop/Exit key to return to the initial stage of the maintenance mode.

5) Press the 9 key twice to return to the standby state

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2 Answers

DCP-110c is showing machine error 46. I have followed instructions as per cene765 solution #1 withput success. I get as far as 'maintenance 80 display. Pressed 'mono start' many times but still displays...


Many thanks - I fixed the error 46 by following the helful solution provided below.

mydcp110c


Rank: Apprentice
Rating: 86%, 8 votes

Hello!

Here is the "Unable to Clean" (code 46) solution:

The machine counts all purge (cleaning) operations in order to prevent the internal ink absorber box from overflowing with purged ink. An “initial purge”, for example, advances the purge counter by 187 + 420 = 607. When the purge counter approaches 6400, an internal "Machine Error 46" is generated. Further purge operations are prohibited, and therefore the printer becomes unuseable.

When an internal Machine Error 46 is generated, the user will see an “Unable to Clean” external message and will be unable to use the printer. The “Unable to Clean” external message can relate to many different internal error codes however.

The user can establish the internal Machine Error Code as follows: pull the mains cable out of the machine (power off), hold down the Menu/Set key, re-insert the mains cable into the machine (power on). The internal Machine Error Code will be displayed.

If there is a Machine Error 46, it is necessary to dismantle the printer, replace the ink absorber box (or possibly break the ink absorber box open and clean its absorbent sponges under a tap), re-assemble the printer and reset the purge counter to zero.

Solution no. 1. (DCP-110C):

The proper reset code sequence to reset DCP printers without numeric keypad should be as follows:

1. press buttons Set, Menu, Mono Start one by one, followed by up arrow key four times.this should all be done as short a time as possible, around 3 seconds.

2. enter maintenance mode 80 by pressing the up/down arrow key and set key to select numbers 8 and 0

3. press up arrow key several times to get to the Purge item

4. enter 2, 7, 8 and 3 using arrow/set keys to reset the counter

5. press Stop/Exit key to go to root of maintenance mode

6. enter 9,9 to exit maintenance mode

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put the right print cartridges in from Brother...brother




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3 Answers

Unable to clean ... Brother MFC 3240C


Machine Error 46, Purged Ink Box Full

The machine counts all purge (cleaning) operations in order to prevent the internal ink absorber box from overflowing with purged ink. An initial purge, for example, advances the purge counter by 187 420 = 607. When the purge counter approaches 6400, an internal "Machine Error 46" is generated. Further purge operations are prohibited, and therefore the printer becomes unusable.

When an internal Machine Error 46 is generated, the user will see an "Unable to Clean" external message and will be unable to use the printer. The "Unable to Clean" external message can relate to many different internal error codes however.

The user can establish the internal Machine Error Code as follows: unplug the unit, hold down the Menu/Set key, re-insert the power plug while holding down the Menu/Set key. The internal Machine Error Code will be displayed. Unplug and re-plug the unit again before continuing to the steps below.

If there is a Machine Error 46, it is necessary to dismantle the printer, replace the ink absorber box (or possibly break the ink absorber box open and clean its absorbent sponges under a tap), re-assemble the printer and reset the purge counter to zero.


Resetting purge counter:

1) Enter machine maintenance mode (on MFC210C all four photo/copy/fax/scan lights flash in maintenance mode). Care is needed in maintenance mode, otherwise critical settings may be inadvertently corrupted.

FAX models with numerical keypads: Press the Menu/Set, *, 2, 8, 6 and 4 keys within two seconds. (if you fail to complete the correct key sequence within two seconds, press the Stop key to try again).

Other (non-FAX) models: Press the Menu/Set and Black Start keys. Next press the up arrow key four times to enter the maintenance mode).

2) Press the 8 then 0 keys in the initial stage of the maintenance mode to call up the machine's log information list (function code 80).

3) Press the Black Start key several times to scroll through the log information list to reach the purge counter. The purge counter is the 25th item in the list.

4) Press the 2, 7, 8, and 3 keys in this order to reset the purge count to zero.

5) Press the Stop/Exit key to return to the initial stage of the maintenance mode.

6) Press the 9 key twice to return to the standby state.

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11 Answers

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- pull out the AC plug
- put back the AC plug while holding down the "menu" button and keep holding it (15 sec)
- now you are entering the MAINTENANCE mode and "error 46" pops up in the display
- select 8 by using the arrow buttons ,push OK and select 0 and push OK
- 00:00 00:01 OK (the display is showing this message)
- now push the MONO button 25 times until you see PURGE: xxxxx
- Select 2, push ok, select 7,push ok,select 8,push ok, select 3,push ok
- the purge counter indicates now: purge: 00000
- switch off the printer ,switch it on
- ready to print

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2 Answers

Having unable to clean error message


your dcp needs a new waist ink tank (absorber).

Search brother homepage of your country for a service dealer near your home and buy an ink absorber. post here again when done. will give you the instruction then.

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4 Answers

Unable to clean


Hi, I tried the solution above "by obiewan" it work's for me but I do a little changes on his pattern.

1. Unplug your printer
2. press down the menu/set then plug it (just keep oh pressing it down until you see the message error 46 show up on LCD)
3. press 80
4. then look for "Purge", i think its on the 25th when you scroll down
5. then reset the pruge count to "0" by pressing 2 7 8 3
6. then press stop/exit
7. then press 9 twice

VOILA!!!

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