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Go to brother web site and look for support center , on the right side of the search online support center enter your group mcf or dcp series and then your model. If you try the left searching box you'll never find it. good luck.
Access the internal maintenance mode by pressing the Menu/Set button, then press * 2 8 6 4 within 2 seconds. This should put you in the maintenance mode menu. Enter 80, then scroll down with the arrow down (round) key. You'll find an entry listed as purge count. If number is over 6000, enter 2 7 8 3.
This will reset the purge count value. Then the printer will restart,
try this step by step.without missing any thing.