Question about Sony PlayStation Portable (PSP) Console

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The door to the PSP won't open. The silver Open latch broke.

The UMD door to the PSP won't open. The silver open latch seems to be broken. There is a game in the machine. What can we do to fix this problem. I would appreciate any help. Thanks.

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Go to gamestop and see what the problem is. They can repair it for about 19.99

Posted on Nov 12, 2008

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My son psp beep when you put a game in and the umd does not come up can you help please


f you are experiencing issues when using a Universal Media Disc (UMD™) on the PSP system, try these troubleshooting options:

  • Issues with PlayStation®Store content Click here for help with content purchased from the PlayStation Store.
  • Restore Default Settings Restore Default settings will default the PSP system to its original settings. A setting change may be the reason the PSP system is having difficulties. Click here to learn how to restore default settings on the PSPgo / PSP system.
  • Confirm UMD is properly inserted

    Make sure the UMD is properly inserted with the label facing the back of the PSP system. Try removing the UMD and reinserting it.
    Please note, it is normal for the PSP system to make noises while it is reading from a UMD.

    For PSP-1001, slide the latch to open the UMD door. For the PSP-2001 and PSP-3001, simply lift the door open.

  • Try playing the UMD on a different PSP system If possible, try playing the UMD on a different PSP system. If the disc still does not function properly, it might need to be replaced. If the disc does function properly, the PSP system may need service, see PSP Service for details.
  • Try playing a different UMD on the PSP system If possible, try playing a different UMD on the PSP system. If another UMD plays, the original UMD may be the problem. If none of the UMD's play, the problem may be isolated to the PSP system.
  • Check for moisture Do not let the PSP system or any PSP® accessories come in contact with liquid. Also check for moisture condensation in the PSP system. If moisture condensation occurs, remove the disc from the PSP and do not use the PSP until the condensation has evaporated, which can take an hour or two. In general, if any part of the PSP gets wet, discontinue use until it is completely dry.
  • Check the regional code Check the regional code on the UMD™ Video. The only regional codes that the North American PSP® is tested to work properly with are "ALL" and "1.
    "
Tried these steps and still need help?

If you have tried the troubleshooting information above, but continue to experience problems, please contact our Consumer Services department to have your PSP system serviced.

Jun 28, 2011 | Sony PlayStation Portable (PSP) Console

1 Answer

When we turn it on, we can't get a game to start. Is there a way to reset it and start fresh?


Can you clearly tell me the problem? Did you do these steps?
Switch on PSP>insert UMD>wait for auto start
(I am guessing that your PSP detects a game once it is inserted)

In addition, what series of PSP do you own? (it has to be a PSP1000, 2000 or 3000- if you are in the US, the serial will be 1001, 2001 or 3001)
If the UMD is not detected at all, the UMD sensor maybe broken.
In a PSP1000, there is a small sensor (which looks like a grey 'tooth' that sticks out from the motherboard when you open the UMD door and peer in) and if this is broken, a UMD will not work. This sensor signals to the motherboard that there is a UMD inside. On 2000 and 3000 PSPs, there are two sensors; one grey 'tooth' and another that is located near the UMD door. This signals the motherboard that the UMD door is closed. If one of these sensors are broken, a UMD will not work.
I hope this helps you out, please post back and let us know!

Dec 28, 2010 | Sony PlayStation Portable (PSP) Console

1 Answer

My sony psp phat umd not read


If it's for all UMD's, you should check something out. Open up the UMD door and leave it open for this test. There's going to be a little lever inside that you need to push down. Looking at the UMD door from behind, screen facing away from you, the little lever is going to be on the top right, you'll see it. Push it down, while the PSP is on and look at where the laser is. You should see a red light coming from it, and it'll be obvious. If you don't see the light, your laser is broken.

May 06, 2010 | Sony PlayStation Portable (PSP) Console

1 Answer

Psp umd cover


Your umd door cover is located on the top of the PSP there will be a silver or black switch there. Switch it to the right it will automatically retract and open the door.

Nov 11, 2009 | Video Game Consoles & Games

2 Answers

My psp 3000 umd drive stopped working


i had the same problem. it works if i hold the door crack but if i close it or let open too wide it stops i am checking on my door now

Oct 08, 2009 | Sony PSP (Piano Black)

1 Answer

My psp-1000 umd door is opening randomly.


hmm maybe something that ussualy holds it closes it is broken, you should get it fixed or maybe tape it and untape it when you need it

Jul 20, 2009 | Sony PlayStation Portable (PSP) Console

3 Answers

My psp umd door wont close properly, what is the problem


maybe something on the inside is moved because ive openened a psp before and the thing in the back of the screen is like a hook that holds the screen shut. or maybe the little thing in your umd door that holds that little closing thing broke off. u can solve this also by hacking your psp and running the games trough the M33 driver. =D

Apr 19, 2009 | Sony PlayStation Portable (PSP) Console

3 Answers

I want to load a game to my new PSP with 1gb memory stick


  1. Slide the open latch on the top of the PSP? system. The disc cover opens.
  2. Insert the UMD? with the disc label facing the system rear. Slide the UMD? down the metal guides and press down until fully inserted. You should hear a slight click, indicating that the UMD? is held in place.
  3. Close the disc cover.

    the Latch your looking for looks like this

    09b6f88.jpg


    "Please Rate"

Dec 19, 2008 | Sony PlayStation Portable (PSP) Console

1 Answer

UMD door switch will not open the door


The switch has a small plastic tit that moves a thin metal piece to the side so that the hook on the UMD door is released. If the little tit is broken off it cannot move the metal slide. The metal piece is not likely to break. If it feels like the slide switch is not pushing anything when you slide it, remove it which ever way you see fit. Use a small nail or tack to slide the metal piece inside towards the center of the PSP. This should open the umd door.

Nov 24, 2007 | Sony PlayStation Portable (PSP) Console

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