Used gps once, went on line to check for updates. after that all i get is a message that says you cannot use this map on this device:australia-14. when i push the ok button it asks for a map the only option is australia. when i push that it goes back to the first screen and will do no more
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Re: problem with map
For helpful phone support, call 866-486-6866 Try this first as they will be able to give you the best support for your exact model. If you still need assistance after contacting support at that number I will assist you further. Please take a moment to accept and rate my solution accordingly. Thanks, Lee
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Re: problem with map
The Maps on your Memory Card might be corrupted or not being recognize by the GPS device. Try to turn off the device. Remove the memory card and wait for a couple seconds then insert it again. Turn on your GPS and check if it will read the other Maps.
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My problem was cured by reformatting the Mini SD card that holds the map data. I had the same problem this week with my Garmin Nuvi 265. After doing an update I received the "No Data Available" message when trying to use my GPS. After trying three days of so-called fixes I remembered that, at least in my case, the map is stored on a Mini SD card. I pulled the card from my Nuvi and popped it into the computer to see what's on there. There are 4 or 5 files associated with the map. I deleted the files and reformated the Mini SD card using the FAT32 setting. I reinistalled the card into my GPS. Prior to connecting the GPS to my PC, I uploaded the latest version of Garmin Express. Once that was loaded I reconnected the GPS and had to re-register the unit. Once that was done the software told me that there was a new update. I ran the update. Lo and behold . . . after about 25 minutes the map was successfully loaded to my Nuvi and it was working as it should.
Perform the update again. I think was an error on the first update.
Try the below procedure:
1. Plug one end of the USB cable into your GPS and the other end into your desktop or laptop computer. The GPS device will load the appropriate driver automatically, and a message on your GPS tells you that it is connected to your computer via USB. 2. Open your Internet browser of choice and type in the following web addres: "http://www8.garmin.com/support/collection.jsp?product=999-99999-27 " 3. Download the appropriate version of the software for your computer (Windows or Apple) and Install the WebUpdater by following the wizard (accept defaults). 4. Click "Start," "Programs," "Garmin" and " WebUpdater" to update your firmware and your maps. Periodically check and make sure your software is current.
I would return it, you can only update a map that is installed. Once you get a unit that works, back up the entire unit by copying its contents to your computer hard drive before updating the unit just as a precaution. Thanks for using FixYa
Maps are done at least once a year. You do not have to update the maps but you have firmware updates you must at some point update.
there is a disk that comes with the unit when new. Install the disk - this installs the drivers or language your pc needs to talk with your Maestro. Once your driver program is installed plug the USB cord in that came with the unit. Once everything is hooked up you need to go to the Magellan website - download the updates and install them Then and only then will the message stop.
Connect the GPS to the computer. Forget the Tom Tom home for a little while. Use the windows explorer or file manager. Check whether the TomTom is shown as a drive. If yes, Right click on it. Then click properties.
Check how much is the used space and how much is the free space.
If you see that there is only about 50MB free space, that could be the reason. Tomtom update do not seem to overwrite the map file.
Now check the properties of the new map file. It may be approximately around 1.3 GB to 1.5 GB. Since I do not have a Europe map I do not have the correct size. If the new map size is anything bigger than the available space on your GPS drive, then the update will not complete and crash.
Solution. Copy the existing map (North American map has a name something like USA_Canada_and_Mexico_P) folder to your computer. Once you have a secure copy, delete this map folder from your GPS drive. You will now see that you have approximately 1.7GB of free space. copy the map folder from your CD to your GPS drive.
Once copying is complete, safely remove the GPS from USB port. Restart and try it out on a known route to check efficiency.