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The printer will not install to our computer.

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  1. Make sure that the USB cable is unplugged from your computer and your printer. USB devices work differently from older devices and usually need to have the drivers installed before you connect the device.

  2. If you have an installation disk, insert it into the drive. If there is an installer provided, it should run or be executed here. Follow its instructions, and it should take care of installing your printer in a few moments.

  3. If you don't have an installation program, plug the USB cable into your computer and your printer. This should trigger the Add New Hardware Wizard.

  4. Click Next, and then select Search for the best driver for your device. Click Next.

  5. Uncheck all options except Specify a Location. Click Browse. Browse to the disk, CD, or directory where your printer drivers are located. Click OK, and then click Next twice. Note: You can download some drivers from the web. Consult the web site of your printer's manufacturer, or see Where can I find driver updates for my Windows computer?
  6. When all the files are copied, click Finish.

  7. Turn on your printer. Windows should detect the printer's presence and finish the installation. If the option to print a test page is offered, do so. This will confirm the installation. Click Finish.

Posted on Nov 12, 2008

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MP Navigator EX not installed


There are two possibilities. Maybe drivers does not support the operating system, or maybe the wrong drivers installed.

Solutions for possibilities drivers do not support OS
1. Download drivers from Canon Support & Download
2. Select Product category = Multifunctional Inkjet Printers
3. Product series = Pixma
4. Model = Pixma MP258
5. Document type = Drivers & Softwares, then click Find
6. Select OS = Example; Linux

How to install the the printer driver
Install the printer driver, then connect the USB to the computer. If the USB cable is plugged into the computer, then install the new driver, happens is the failure of drivers install process.

Solution to fix the drivers install error
1. Unplug the USB cable from the printer, to the computer.
2. Uninstall all software and drivers are already installed, then restart the computer.
3. Insert the Driver CD, do the install process. About a 90% of the install process, it would come the request "connect the printer to the computer".
4. Connect the USB cable, with a computer.
5. The computer will detect the printer, and install process will continue until completed. After the install is complete, the printer is ready to use.

Hope it helps

Nov 14, 2011 | Canon PIXMA Printers & Copiers

1 Answer

Canon mp258 printer can not fine driver on my computer it only picked up the scander part


Possible causes of failure:

1. Error install driver process
How to install the correct driver canon
- Do not connect the printer to the computer. So, turn on the printer but do not connect the printer to the computer.
- Insert the driver CD and do the install process.
- At the time of the install process, it would appear the request connect the printer to the computer.
- Connect the printer to the computer. The computer will detect the printer, and install process will continue until completed.
- Then, press the START - Printers and Faxes - Right click the Canon MP258 series Printer - select Printing preferences - click Maintenance - Print head alignment - Align print head - OK - etc. Perform print head alignment until completion (approximately 3 times the heat print alignment). Print head alignment, to configure the printer and computer.
- After the print head alignment is completed, the printer is ready to use.

Install the wrong driver canon
- Connect the printer to the computer, then perform install process.
- Solution: disconnect the USB cable from the printer to the computer, then uninstall the drivers and applications that are already installed, then restart the computer.
- Repeat the process to install in the correct way.

2. Drivers don't support the operating system
If you need a Canon MP258 driver download here:
Canon Support and Download

- Follow the link
- Product category = Inkjet Multifunctional Printers
- Product series = PIXMA
- Model = PIXMA MP258
- Document type = Drivers & Software
- Click Find
- Select OS = example : Windows 7
- Download driver printer; MP250 series MP Driver Ver.1.04
- Download driver scanner; MP Navigator EX Ver. 3.04

I hope this information helps. Thank you for using FixYa!

Oct 07, 2011 | Canon Pixma Mp250 Allinone Inkjet Photo...

1 Answer

I just moved apartments, reset up my printer/computer, now computer is not acknowledging the printer. When I try to print it will say "connecting, 78% completed) and then nothing actually comes out.


MAKE SURE YOU HAVE YOUR PRINTER SET ON DEFAULT AND THAT IT IS INSTALLED PROPERLY! OR YOU CAN ALSO TRY...UNHOOKING YOUR PRINTER, SHUT DOWN YOUR COMPUTER AND HOOK YOUR PRINTER BACK UP BEFORE RESTARTING TO LET YOUR COMPUTER INSTALL YOUR PRINTER.

IF YOUR COMPUTER DOESN'T RECOGINIZE NEW HARDWARE, SUCH AS YOUR PRINTER, THAN IT IS NOT SET AS YOUR DEFAULT PRINTER!

YOUR SOFTWARE MAY NEED TO BE CORRECTLY INSTALLED, MAKE SURE YOUR PRINTER IS NOT HOOKED UP WHEN INSTALLING SOFTWARE.

SOFTWARE HAS BE INSTALLED FIRST, AND RECOGNIZED...THEN RESTART COMPUTER WITH PRINTER (HARDWARE) HOOKED UP!

Aug 25, 2011 | Printers & Copiers

1 Answer

When I try to scan or print a message comes up telling me to ck power and usb connections. I have unplugged and restarted computer 4 times and still have problem


It could be a communications error message, the printer is not communicating with the computer.

  • Disconnect and then reconnect the USB cable.
  • Disconnect and then reconnect the printer power cable.
  • Restart the computer.
  • Remove and reinstall the printer software

  • If your printer does not function properly or communication error messages appear when using your printer, you can remove and reinstall the printer software.
    1. Click Start®Programs or All Programs®Dell Printers®Dell Photo AIO Printer 962®Uninstall Dell Photo AIO Printer 962.

    2. Follow the instructions on the computer screen to remove the printer software.

    3. Restart your computer before installing the software again.

    4. Insert the Drivers and Utilities CD, and then follow the instructions on the computer screen to install the software.

    If the installation screen does not appear:

      1. In Windows XP, click Start®My Computer.

    In Windows 2000, double-click My Computer from your desktop.

      1. Double-click the CD-ROM drive icon. If necessary, double-click setup.exe.

      2. When the printer software installation screen appears, click Install or Install Now.

      3. Follow the instructions on your screen to complete the installation.

    Communications error message
    The printer is not communicating with the computer.
    Communications error message
    The printer is not communicating with the computer.

    Dec 06, 2010 | Dell 962 Photo All-In-One InkJet Printer

    1 Answer

    No connection with computer but printer is recognized


    Try this, Disconnect the USB printer connection.
    Remove the printer from the printer list. The list should be empty.
    Re-boot your computer.
    Check and make sure their are no other printers in list.
    Find your install disks for the printer.
    If you do not have a install disk, go to HP and download the printer installation files.
    Install the software and do not plugin the printer until it is asked for.
    After you install the new drivers and software the printer should be seen by the computer.

    Sep 24, 2009 | HP Officejet 5610 All-In-One InkJet...

    1 Answer

    My lexmark printer dont want to install onto my computer


    You have to install the software onto the computer first then plug the printer in. Since you did not say much I assumed you tried to just plug the printer in and have it work lol. The drivers have to be installed first so the computer can recognize the printer. After you get the printer installed on the computer make sure to make the lexmark the default printer if you have more then one printer installed onto the computer. I always keep my old printers so I can plug the old ones with out problems later. Hope this helps and good luck =)

    Sep 10, 2009 | Printers & Copiers

    1 Answer

    Cant instal the printer to mi computer


    Setting up or installing a printer in Microsoft Windows. Issue:Setting up or installing a printer in Microsoft Windows.
    Solution:There are two different methods a user can install a printer in Microsoft Windows. Below is additional information about each of these methods listed in the order we believe a user should try installing their printer in Microsoft Windows.
    Before being able to install your printer you must have the software that was included with the printer. If you've lost the software for your printer you can download the drivers for your printer and use the drivers to install your printer. A listing of printer manufacturers and links to their associated drivers pages can be found on our printer drivers page.
    Setup a printer using printer software
    Every printer should come with the software used to install a printer in Windows. Although not all installations are the same the steps for installing this software should be similar to the below steps.
    1. Connect the printer to the computer and a power outlet and make sure it's on.
    2. Insert the CD that was included with the printer. If the CD does not automatically start the install program open My Computer, double-click on the CD drive, and then the Setup or Install file.
    3. Follow the installation wizard and your printer and its associated software should be installed successfully.
    Installing a printer only using the drivers
    In addition to the above steps a users can install a printer in Windows only using the printer drivers. This is recommended if you only want the printer to be installed but not the additional printer software programs that are often included with the installation and/or you've download drivers.
    A listing of printer drivers and software downloads can be found through our printer drivers page.
    Note: if you've installed the printer doing the above steps these steps should not be necessary unless you encountered errors.
    1. Connect the printer to the computer and a power outlet and make sure it's on.
    2. Click Start, Settings, and Control Panel.
    3. In the control panel double-click the Printers or Printers and Fax icon.
    4. In the Printers window click the Add a printer icon.
    5. After completing the above steps the Windows Printer Wizard will appear. Click Next, to start the wizard.
    6. Windows will prompt you if you're installing a Local or Network printer. If the printer is connected to your computer choose Local printer attached to this computer and click Next.
    7. When prompted for the location of the drivers for the printer. Browse the computer to the directory of your drivers or point it to the CD that was included with your printer.
    Testing the printer
    After the printer has been installed in Windows you can use Windows to print a self-test page to make sure the printer is working by following the below steps.
    Microsoft Windows 98, 2000, ME, XP, 2003, and Vista users
    1. Click Start, Settings, and open Control Panel.
    2. Double-click the Printers or Printers and Fax icon.
    3. Right-click on the Printer you wish to test and click Properties. If you do not see your printer listed your printer is not installed. Seedocument CH000939 for additional information about installing a printer in Windows.
    4. In the Printers Properties window click the Print Test Page button.
    5. If the printer is able to print a test page, you're printer is installed and setup properly. However, if you're unable to print in other programs it's possible that the program you're attempting to print from has issues.

    Mar 23, 2009 | Printers & Copiers

    1 Answer

    How to install the lexmark E120 network printer


    to clarify this, you need to install the printer in a computer that is connected to a Local Area Network lets call it computer 1. Once the printer is connected to the computer 1, share the printer by going to the start/settings/ printers. Right click on the lexmark e120 printer and click share. Click share this printer. Once done the printer that is connect to computer 1 is now on the network. on the other computer lets call it computer 2, to to start/settings/printer and click add printer/ select network printer and then browse the printer in the network and select it so that it will be added. Now you computer 2 has a network printer installed. try printing, make sure not to turn off the computer 1 when printing, or else it wont print.

    Dec 22, 2008 | Lexmark E120n Laser Printer

    1 Answer

    I need to install my printer to my new computer. I was told it was better to do it online


    installing a printer to your new computer is a relatively simple process. If you are "networking" your printer, simply go to your old computer, right click the printer in printers and faxes, and "share" it to the network. then come to the new computer and find the share name when installing the printer from the network.

    if you're installing it locally to the new computer, i would advise using your factory installation CD for the drivers, but if you do not have it you can go to the manufacturer's website and look for the appropriate drivers for your printer and operating system. download them, hook up the printer like your normally would (USB or Parallel cable) and install the drivers. Most manufacturer programs will "install" the printer on your system automatically from there, however some will require you to go to the printers and faxes module of windows and "add" a printer (use the drivers you just installed when it asks for them)

    Jul 01, 2008 | Lexmark Printers & Copiers

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