I have been using my Viewmate Optical Travel Mouse (MU203) mouse for at least 2 years now and all of sudden it stopped working. I tried to uninstall the driver and then restart my computer and it recognized it for about 5 minutes but then it stopped working again. My device manager says it is working properly but it is not. When I turn it over the red light isn't on but if I stick a swab in the the little opening where the sensor is the red light goes on. What do you suggest I do?
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Re: MU203 mouse not working
Replace the batteries and try this.
Turn the mouse over and find the small
rest/connect button on the bottom of the mouse and press it to
Reset/Connect the mouse to the receiver and work properly.
If not, try pressing the receiver button and then press
the mouse. This should be done whenever you change batteries or
Hope this helps you. Bud
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Just to clarify, this is a wireless optical mouse, right? Please try the steps below:
1. Use fresh batteries. 2. Make sure that the mouse is turned on. 3. Check if there's a connect button on the wireless receiver and underneath the mouse. If there is, try holding down the two connect buttons at the same time for five seconds and then release them both. 4. Try moving the mouse. 5. Make sure that there are no possible wireless interference between the wireless receiver and mouse like the base of a cordless phone, cell phone etc.
If same problem occur after doing the steps below, then you may want to contact the manufacturer for RMA. This Microsoft 4000 has a three year limited warranty.
You need to reset the mouse and keyboard to the sensor. On the sensor(base) you should have a button and under the mouse you should have also a button. Press the sensor(base) button first and quickly the one under the keyboard and mouse. If the doesn't work shut down the system, unplug the mouse and keyboard sensor(base) and re-plug it back in . Start the system and try the process again.
The warrenty period is usually a year. Is there a connection button on the receiver as well? Normally you need to press the connect button on the mouse, and then on the receiver shortly there after. If you want to replace it, you might have an easier time just getting a new mouse.
Most devices last a long time. Have you tried re-installing the software for the keyboard & Mouse> Also go to microsoft download center and get the latest drivers for you setup. Make sure when you do, choose the right Operating System driver for your Keyboard & Mouse. Hope this helps. Bud
If the mouse doesn't have a little door to open on the
bottom, then try this. Just behind the Left and Right keys
where your hand rests, apply firm pressure down on the cover and slide
to the rear. Some mouse manufactures have used this type of access to
replace the batteries.
Hope this helps. Bud
Click Here to download the User's Manual. It may just be going into sleep mode.
The Targus Wireless Optical Notebook Mouse features an ergonomic design
with built-in power management allowing for travel or everyday desktop
use. The physical on/off switch, combined with a touch sensor for sleep
mode, enable optimized power management capabilities. The thumb-size
USB receiver with 90-degree swivel provides flexibility in limited
workspace. The mouse features sensitive optical technology for
increased accuracy and ease of use.