Question about Jenn-Air JCD2389G Side by Side Refrigerator
Jenn Air side by side. The refridge temperature is 20 degrees colder than what it is set at and continues to freeze liquids and food in fridge...
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Posted on Jan 02, 2017
After reading this forum and other places I was pretty sure that luck of defrosting is a symptom and the defrosting timer relay is the most likely problem in my case. I must say that my Jenn-Air JCD2289AT refrigerator was occasionally creating rattling sounds in the upper right corner under the panel. I suspected some relay malfunction. This sound lasted for almost a year and then stopped. Refrigerator lost the temperature while working continuously without turning off. I went to a local parts shop and they had this defrost timer in stock. They said that the item is very popular and they always keep it in their stock. Calling technician would cost me $80 and the part was also $80 (not returnable). I’ve made my best bet and bought the part. I removed the panel and found the timer small board (2x3 in) in the upper right side. Make sure unplug refrigerator from power before changing it. The new part is coming in a plastic case, while the old part was without a case. I removed the cover to take picture and compare. My old part had a relay with a bulge on a side apparently due to burned contacts inside (see photo),
while the relay on the new one was perfectly square.
This is a picture without a cover.
I turned on the refrigerator and didn’t see any difference. Obviously, it needs defrosting. I was afraid that automated defrosting at a random time would flood my kitchen, so I opened up the panel in the freezer part to expose coils. Here I took an opportunity to check heating element with a relay. The relay was in “on” position, as supposed to while immersed into ice. The heater showed a resistance of 22.6 ω, and I thought it was OK.
This is partially thawed situation (I used a hair drier).
On the bottom left of the compartment I discovered a 2x3 inch opening connecting the freezer and refrigerator compartments. It was initially completely clogged with ice. That’s why the temperature in refrigerator part was so high, while the freezer stayed cold.
This is a veiw from refrigerator compartment. The hole is ~ 6 inches above the bottom on the left side. It provides cold air from the freezer compartment. If I checked it first, it would give me a clear idea what was going on.
I tried to collect water as much as possible not to overfill the tray under refrigerator.
Still the water spilled onto the floor. I pushed down on the front side of the tray and made a controlled spill. Now the tray had extra room for any residual water.
Refrigerator is working normally now.
This was the second strike. I am planning to move it to the garage and buy another brand. I think Jenn-Air/Maytag engineers are not smart enough to use old fashion electromagnetic relays. Technology offer more reliable electronic switches now for at leas several decades.
Posted on Aug 19, 2008
SOURCE: Fridge not keeping food cold.
When you open door to freezer do you hear a fan inside that compartment blowing? If you don't the fan motor is shot and will need to be replaced.
Posted on Nov 26, 2008
what it sounds like is either your damper is stuck or your damper motor is bad it will probably be in the top left of your refrigerator side
Posted on Dec 30, 2008
if this has only one evaporattor coil then you wil have to turn down the freezer too. first check to see if the if the manual damper motor is working properly. turn the tempertur to 0 on the frig and the damoer should close down. look to see if it did. then turn to 9 and you should hear the damper motor opening and feel air from the outlet.
Posted on Mar 29, 2009
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