Question about Jenn-Air JCD2389G Side by Side Refrigerator

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Jenn Air Fridge Temperature Way Too Cold!!!

Jenn Air side by side.  The refridge temperature is 20 degrees colder than what it is set at and continues to freeze liquids and food in fridge...

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  • Anonymous Nov 13, 2008

    I have had the problem in the past, and it required thawing the defrost drain 6 years ago, and replacing the defrost control last year. I was hoping to find access to the defrost drain and try to thaw it before I pay a service call


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Posted on Jan 02, 2017

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SOURCE: Increasing ice AND temperature paradox

After reading this forum and other places I was pretty sure that luck of defrosting is a symptom and the defrosting timer relay is the most likely problem in my case. I must say that my Jenn-Air JCD2289AT refrigerator was occasionally creating rattling sounds in the upper right corner under the panel. I suspected some relay malfunction. This sound lasted for almost a year and then stopped. Refrigerator lost the temperature while working continuously without turning off. I went to a local parts shop and they had this defrost timer in stock. They said that the item is very popular and they always keep it in their stock. Calling technician would cost me $80 and the part was also $80 (not returnable). I’ve made my best bet and bought the part. I removed the panel and found the timer small board (2x3 in) in the upper right side. Make sure unplug refrigerator from power before changing it. The new part is coming in a plastic case, while the old part was without a case. I removed the cover to take picture and compare. My old part had a relay with a bulge on a side apparently due to burned contacts inside (see photo),
cbf6fab.jpg while the relay on the new one was perfectly square.
c49b9ad.jpg This is a picture without a cover.
I turned on the refrigerator and didn’t see any difference. Obviously, it needs defrosting. I was afraid that automated defrosting at a random time would flood my kitchen, so I opened up the panel in the freezer part to expose coils. Here I took an opportunity to check heating element with a relay. The relay was in “on” position, as supposed to while immersed into ice. The heater showed a resistance of 22.6 ω, and I thought it was OK.
e207d3c.jpg This is partially thawed situation (I used a hair drier).
On the bottom left of the compartment I discovered a 2x3 inch opening connecting the freezer and refrigerator compartments. It was initially completely clogged with ice. That’s why the temperature in refrigerator part was so high, while the freezer stayed cold.
05b8f22.jpg This is a veiw from refrigerator compartment. The hole is ~ 6 inches above the bottom on the left side. It provides cold air from the freezer compartment. If I checked it first, it would give me a clear idea what was going on.
7aee4b8.jpg I tried to collect water as much as possible not to overfill the tray under refrigerator.
Still the water spilled onto the floor. I pushed down on the front side of the tray and made a controlled spill. Now the tray had extra room for any residual water.
Refrigerator is working normally now.
This was the second strike. I am planning to move it to the garage and buy another brand. I think Jenn-Air/Maytag engineers are not smart enough to use old fashion electromagnetic relays. Technology offer more reliable electronic switches now for at leas several decades.
Happy end

Posted on Aug 19, 2008

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SOURCE: Fridge not keeping food cold.

When you open door to freezer do you hear a fan inside that compartment blowing? If you don't the fan motor is shot and will need to be replaced.

Posted on Nov 26, 2008

  • 115 Answers

SOURCE: fridge freezes food even though its set at warmest temp

what it sounds like is either your damper is stuck or your damper motor is bad it will probably be in the top left of your refrigerator side

Posted on Dec 30, 2008

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SOURCE: Freezer appears to be working properly - fridge is not cold

if this has only one evaporattor coil then you wil have to turn down the freezer too. first check to see if the if the manual damper motor is working properly. turn the tempertur to 0 on the frig and the damoer should close down. look to see if it did. then turn to 9 and you should hear the damper motor opening and feel air from the outlet.

Posted on Mar 29, 2009

  • 11 Answers

SOURCE: My jenn-air refrigerator and freezer temp controls

you need to unplug it and put oil in to it so that is will sorf and easy to turn .... or change the temp.adjuster key

Posted on Jan 25, 2010

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If the temperature in the garage is even in the 40 to 50 degree range, the loss of cold in the fridge may not happen often enough to keep the compressor coming on often enough to keep some freezer items frozen solid - such as ice cream. Remember, water freezes at 32 degrees F, other products may require lower temperatures to remain frozen, and could thaw at 28 or other temperature.

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