Question about HP PSC 2355 All-In-One InkJet Printer
I have one that is a printer, scanner, and copier.
I'm normally able to scan things perfectly, but a few times, like right now, it won't let me.
It say on the top "No Scan Options" when I press Scan To.. or START SCAN, and gives info that "You need to install or run HP software for this feature".
I may not fully know what this means, but my computer and printer are plugged in, and I do not know what to install or run.
It can't be something I haven't installed either, as I've already had it a few years.
What is wrong with it? Thanks. (:
You need to start the HP software that's installed on your PC.
In Win XP, go to Start menu, look down the list of installed programs, and click on HP Director to start it up. Your scanner should work now, either from the scan buttons on the printer, or from the scan options within HP Director.
Posted on Dec 01, 2008
Turn off your device. Unplug the power cord (leave USB connected) and
hold the number 9. Plug it back in and turn it on. This is a factory
reset. If this doesn't fix your problem, read below:
Go to your Control Panel -> Add/Remove programs. Remove everything "HP...." that's related to your all-in-one. This includes imaging software (don't worry, you'll get it back).
Go to http://h10025.www1.hp.com/ewfrf/wc/softwareList?os=228&lc=en&cc=uk&lang=en&dlc=en&product=422000 and install the 274.78MB drivers & software. Let HP install all the trash software they always load your machine with, otherwise you'll run into the same problems.
Turn it on when it prompts you to do so. This will reinstall everything and fix all of your problems. If not, try the factory reset option above after all the software has been reinstalled fresh.
Posted on Jul 01, 2009
I have a 2355 all in one printer but it want scan
how do i get the scanner to work
Posted on Feb 13, 2010
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Posted on Jan 02, 2017
if u want prosiger for installation of psc 2355 please follow the steps
if this information is useful for u please Rate me.............
Posted on Jun 18, 2008
The product displays an 0x ... error code when printing (for example
Error: 0xf0af8004 ). These error codes
indicate that the product has an internal condition.
Use the instructions below to resolve the issue by
restarting the product.
Thank you so much. I Remain
Posted on Jul 04, 2008
Is it the same memory card each time? If so, try with a different memory card.
If it's with all the different cards, verify that there is nothing wrong with the connector that the memory card touches.
-=/ Daft Tech /=-
Posted on Oct 25, 2009
My first thought would be to un-install then re-install the software. If you have already tried this then HP has a useful solution here :
Posted on Nov 21, 2009
Please perform the steps below and check
1. Right click on My Computer and go down to Properties.
My Computer is usually on your desktop or in the Windows Start menu. Click on the Advanced tab at the top of the screen.
2. Under the Performance section, click on Settings.
3. Click on the Advanced tab.
4. Under Processor scheduling click on Background Services. Click on Ok then Ok again.
If the issue still persists please get back to me with the Operating System of the computer
Posted on May 20, 2010
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