Question about SanDisk Sansa MP3 Player

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MY SANSA EXPRESS MP3 PLAYER NOT WORKING

WHEN TURN ON MP3 PLAYER SANSA APPEAR IN WINDOW AND GO OFF. wHEN PUT ON HOLD AND TURN ON THESANSA COME ON IN WINDOW AND GO OFF WITH THE PADLOCK PICTURE AEARING IN THE WINDOW. CNA YOU HELP ME? ONLY HAD MP3 FOR 3MONTHS.

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First, try a soft reset. Do this by pressing the center button and the up volume button simultaneously and try turning it on. If that does not work for you, you will need to get a micro sd card (it can be a dummy) and insert it into the slot on the side of the mp3 player. If you do not have one, you can use one of the round edges of a paper clip (be careful) to get it to come on. When you put either in, it should come on automatically, but if not, just press the power button. This should work.

Posted on Nov 26, 2008

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My Sansa Express MP3 player does not show up on my computer as "Sansa Express" but is shown as Removable Disk (K:). Is this right


Normally your Sansa Express would show up as "Sansa Express", which would indicate that it is in MTP mode. The Sansa Express doesn't supply a menu option to switch to MSC mode, which would cause it to show up as a "removable disk". Apparently your Sansa Express has somehow switched to MSC mode. MSC mode is necessary for upgrading firmware, in which case it's called "recovery mode", and it's possible that some combination of key presses (usually involving holding down the power/hold button) put it into this mode.

If you double-click on "removable disk (K:)", do you see a Music folder? If so, is there anything in the Music folder?

Feb 11, 2010 | SanDisk Sansa MP3 Player

2 Answers

Sansa express won't turn on


Normal 0 Press and hold the Volume Up (+) and Select buttons at the same time for about 20 seconds
Make sure that the player is charged up.

Try to power reset the device by pressing and holding the center and volume up button at the same time, while connecting it to the PC.

If power reset fails, charge the device for at least two and a half hours. The computer should not be in sleep or hibernation state while charging.

You may need to update firmware.

Feb 07, 2010 | SanDisk Sansa MP3 Player

2 Answers

Problem to transfere recordings from sansa express to computer


the same problem with my sansa mp3 player is is showing me an mtp device but could not find any folder in pc

Nov 23, 2009 | SanDisk Sansa MP3 Player

1 Answer

Sansa Express mp3 locked. How to unlock n access the mp3 player?


The lock symbol means that the hold is on. Next to the power button is the hold switch. Make sure the switch is away from the power button so that the red is not showing. If the hold is off and it is still showing the hold symbol, then the hold button may be messed up and may need replacing. But first, do this to check that it isn't just malfunctioning: First, try a soft reset. Do this by pressing the center button and the up volume button simultaneously and try turning it on. If that does not work for you, you will need to get a micro sd card (it can be a dummy) and insert it into the slot on the side of the mp3 player. If you do not have one, you can use one of the round edges of a paper clip (be careful) to get it to come on. When you put either in, it should come on automatically, but if not, just press the power button. This should work.

May 31, 2009 | SanDisk Sansa MP3 Player

1 Answer

I m using Sansa Express Mp3 player (1gb), from last few days it


For dhmehta21, try a soft reset. Do this by pressing the center button and the up volume button simultaneously and try turning it on. If that does not work for you, you will need to get a micro sd card (it can be a dummy) and insert it into the slot on the side of the mp3 player. If you do not have one, you can use one of the round edges of a paper clip (be careful) to get it to come on. When you put either in, it should come on automatically, but if not, just press the power button. This should work.

For redundancypa, If that does not work above, and the mp3 player will not come on, send it back, and if it does come on, try holding the minus volume button while plugging it in the computer. After a while, a message should appear saying searching for software or something similar. If not, then send it back.

Dec 10, 2008 | SanDisk Sansa MP3 Player

1 Answer

Sansa sandisk express froze


Try this: disconnect the player from the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.

These are the most common methods for recovering Sandisk's Sansa Mp3 Players. I have been almost universally successful in recovering Sansa players using one or a combination of these methods. These methods do not work if you are having synchronization or music format issues - they are for recovering a player that will not power up, freezes, flashes, is not recognized by the computer, and a host of other issues.

Reset the Sansa Player first. On most models, restart is done by holding the power button in for 15 seconds or longer. Check your specific manual to be sure. The manuals are available from the Sansa website if they have been misplaced.
Download the Sansa Recovery Tool from the Sansa website.
Format - Erases Everything: Connect your Sansa player to the computer and open Windows Media Player. Click on the Sync tab. Pull down the drop down menu underneath the Sync tab by moving your cursor over the Sync tab and left clicking on the little black arrow underneath the Sync tab. Highlight "Sansa 1GB" (wording may vary slightly), and then select "Format." - this should erase everything.
Firmware Upgrade- Erases Everything: Get the latest firmware upgrade from Sansa - it updates the firmware and erases every song in the player all at once. Note: this method doesn't work if already have the latest firmware. Go to this website and click "Firmware Updater" to find out: http://www.sandisk.com/DriverDownload/driverList.asp
If these fail, then:
Try this: disconnect the player from the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.
If you get the problem where MTP Device keeps popping up continuously, uninstall the “MTP Device” by going to Start à Control Panel àSystem à Hardware à Device Manager (you computer may vary slightly, depending on Windows Version).
You may have to restart your computer after each of these methods to get them to work properly. Disconnect your Sansa player BEFORE shutting down your computer.
-Tha Mp3 Doctor

Aug 14, 2008 | SanDisk Sansa c250 (2 GB) MP3 Player...

1 Answer

Can't access on the computer and doesn't turn on when disconnected


I downloaded and reinstalled the latest version of media player form windows. problem solved. thanks anyway.

Trent

Jul 25, 2008 | SanDisk Sansa MP3 Player

1 Answer

My sansadisk express mp3 doesnt work anymore


Try this: disconnect the player from the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.

May 28, 2008 | SanDisk Sansa MP3 Player

1 Answer

Won start


Try this: disconnect the player from the computer, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.
-----
Download the Sansa Recovery Tool from the Sansa website.
Format - Erases Everything: Connect your Sansa player to the computer and open Windows Media Player. Click on the Sync tab. Pull down the drop down menu underneath the Sync tab by moving your cursor over the Sync tab and left clicking on the little black arrow underneath the Sync tab. Highlight "Sansa 1GB" (wording may vary slightly), and then select "Format." - this should erase everything.
Firmware Upgrade- Erases Everything: Get the latest firmware upgrade from Sansa - it updates the firmware and erases every song in the player all at once. Note: this method doesn't work if already have the latest firmware. Go to this website and click "Firmware Updater" to find out: http://www.sandisk.com/Retail/DriverDownloads.aspx
or
http://www.sandisk.com/DriverDownload/driverList.asp

-Tha Mp3 Doctor

Apr 14, 2008 | SanDisk Sansa E280 MP3 Player

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