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Lexmark X6570 printer - Cleared paper jam. No paper scraps visible anywhere in printer. Continue to get error message to clear paper jam and then press the "check" button. Does not reset. Printer unplugged and restarted numerous times. Continue to get error message for a paper jam.

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  • atirvengadum Dec 01, 2008

    I have the same problem. Have tried to unplug the printer and start it again, same thing. Will now try to reinstall the driver, but for my bet it must be the sensor. hope someone has resolve this and can assist.



    thanks for letting me know on atirvengadum@hotmail.com

  • Anonymous Mar 08, 2009

    i have the same problem. i have done everything except installing new driver. will try that if not will have to dump it. no more lexmark for me

  • Anonymous Mar 20, 2009

    i have the sam prob i put the paper and then it jams while it gos but my printer is lexmark X5070

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Ok, the paper jam could be due to one of the following:

  • Check for paper in the paper tray
  • Check the size of the paper in the paper tray to see if it is the same as what the printer is set for.
  • Defective D-roller
  • Debris in the paper path
  • Gears not turning or broken gear
  • Defective paper tray
  • Broken input sensor flag
  • Defective input sensor board
  • Defective system cable 2
  • Defective system board
  • Exit Sensor flag (Fuser)
  • Exit Sensor board (Fuser)
  • System cable 1
First try a hard reset - unplug printer from power source, wait a minute and replug. If it still does not work, uninstall the driver, reboot PC and reinstall (or download latest version from lexmark.com.

If there is no bit of paper or debris stuck in the rollers, it would indicate something more serious, and in need of servicing. If your machine is under warranty, I suggest you take it back to the shop and get it replaced.

If your warranty has run out, then you'll either have to get it serviced or buy a new printer (whichever works out cheaper for you)

Hope that helps!

Posted on Nov 11, 2008

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2 Answers

4TH LIGHT FROM THE TOP KEEPS COMING ON LEXMARK E232


What this light sequence means that the printer has a paper jam.

When a paper jam occurs, the printer stops and the operator panel's Paper Jam light and Continue button lights come on. Press and release Continue twice quickly to display the specific secondary error paper jam light sequence.


How to clear Paper Jam

Press Continue button twice quickly to see the secondary error code.


To get the secondary error codes

When the Error light (!) and Continue button lights are both on, a secondary error has occurred.

When the Paper Jam light (4th light) and Continue button lights are both on, a paper jam secondary error has occurred.

Press and release Continue button twice quickly to display the secondary error code light sequence.


Press Continue button to resume printing once all the jammed pages are cleared from the paper path.

We recommend that you clear the entire paper path when a paper jam occurs.


To clear a paper jam:


1 If you are feeding paper from a tray, remove the tray, and then remove any jams.

2 Open the front cover and remove the print cartridge assembly.

NOTE: Do not leave the print cartridge assembly exposed to direct light for an Extended period of time. Extended light exposure can cause print quality problems.

3 Remove any jams in the area behind the print cartridge assembly.

4 Lift the flap at the front of the printer and remove any jams beneath the flap.

5 Open the rear exit and remove any jams.

6 After you have cleared the jams, reinstall the print cartridge assembly, make sure all printer covers and trays are closed, and then press Continue button to resume printing.

NOTE: The printer reprints the pages that caused the paper jam.

Jun 30, 2011 | Lexmark E232 Laser Printer

1 Answer

Hi, My Lexmark E232 printer is on but will not print. The light second from the bottom is orange. Help!!


That second from the bottom orange light indicates a paper jam. Press Continue to resume printing once all the jammed pages are cleared from the paper path. Press Continue twice quickly to see the secondary error code. See "Secondary error codes" on page 69 of the user manual for more information.

Here's a link to the manual: http://www.lexmark.com/publications/pdfs/e230/eng/ug.pdf

Mar 21, 2011 | Lexmark E232 Laser Printer

1 Answer

Printer wont print. The orange light is lit up on the second spot from the left which shows an up and down squiggle line. Cant find my manual to show me what this error message means.


The light means that the printer has a paper jam.


To resolve this, Press Continue twice quickly to see the secondary error code. Press Continue to resume printing once all the jammed pages are cleared from the paper path.


You may download the user manual from Lexmark Support site, or you may also click the link http://bit.ly/a8pwFZ to download the user manual.


For further assistance, please contact Lexmark Technical Support

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Lexmark x3350 printer has error message : clear paper jam then press --> to continue... I have cleared the jam but the error message won't go away and printer won't work


Fix: Inside the printer, amidst the rollers approximately in the center (easily accessible), was a small lever/pin... just move it over (I touched it lightly and it moved itself) Error message went away. Printer works

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Lexmark 6500 states I have a paper jam, but I don't.


Hooray for McGuyver techniques, but I just shoved a piece of paper in there so it actually had a jam, pulled it out, and it cleared fine!

Sep 22, 2009 | Lexmark X2550 All-In-One Printer

1 Answer

Printer says clear paper jam then press the check button


There is a line of sensors along the paper path, if any of these are obscured by even the smallest scrap of paper you will get the messasge, re check the paper path again it only needs a scrap of paper, if you can spot any of the sensors give them a blow with some compressed air (paper dust build up), last but worth a try unplug for 2 minutes to allow residual power to drain and then try power up and see if the message has cleared

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1 Answer

X6570 paper jam message won't clear even after paper removed


I had the same problem. What i figured out wich said nothing about it in the book was to.
- turn off printer
- Dbl make sure there is no jammed paper
- put at least one sheet in the feeder like normal
-then turn printer back on ,when printer is going through its start up steps it will pull the paper through that you loaded in the printer and should clear the paper jam message.
It took me a day and a half to figure that one out, so some how post a reply if it works for you so i can pat myself on the back.
Thank you -PURNRG

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1 Answer

Error message on Lexmark x5470


hi there: we have the same printer and we had the same paper jam problem to correct: this we opened it up as normal and than got a flashlight and looked real closley at it and there was a verry small piece of paper in the side of it folded and caught in it we took a pair of tweezers and removed it and the paperjam was cleared try that ok the smallest piece will give you this error and wont continue untill it is cleared
best of luck mike

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1 Answer

I cleared paper jam, printer won't respond, still have error messages


turn it completely off..let it sit for the length of a cup of coffee..try it again..

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3 Answers

202 pam jam


usually it means that a sensor in your fuser is bad. If you have a P.M. Kit replaced the fuser and clean the printer.

but before you do, make sure that you have cleared all jams, including in the fuser.

Its probably time for a Preventive Maintanence

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