Question about Dell Inspiron 5160 Notebook

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Can not connect wirelessly

I had to replace my hard drive, and the only thing that doesn't work now is my wireless card. I can connect hard wire, but when I go to my device manager, it says that "The drivers for this device are not installed. (Code 28)
To reinstall the drivers for this device, click Reinstall Driver."

When I try and reinstall the drivers, it doesn't work.
Any help would be greatly appeciated.

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  • howesmusic Nov 12, 2008

    Thanks for that info about Dell. I forgot to write that I have already downloaded all of the drivers from the dell website. I tried calling Dell Support, and after speaking with 5 different people, I was told that I would have to pay $60 (one time fee) for someone to help me. I told them that I would search the internet for a while before paying the $$.



    So if I can't get the fix from Dells support page, is there anyone who has another thought?



    Thanks

    Bob

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  • Dell Master
  • 998 Answers

Go to www.support.dell.com and select "I'm looking for drivers and downloads". If you don't have the proper version of Adobe you will be prompted to install it. Once installed return to "drivers and downloads" and enter the "service tag", (serial number) of the laptop. Dell keeps a listing of drivers for every customer's computer they sell. Look under “Network” to download drivers.


Your responses are intended to improve the level of service provided. Please show your appreciation by rating your experience.
Thank You.

Posted on Nov 12, 2008

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