Question about Kenmore 80809 Microwave Oven

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My Kenmore over the range microwave (721.80019401) has no power.

It just went blank. No clock, light or power. I checked the oulet and it is fine.

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  • Anonymous Jan 29, 2009

    Kenmore elite (navigator) microwave just stopped working. No power, no lights, nothing...dead.

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6 Suggested Answers

MicrowaveSvc
  • 8820 Answers

SOURCE: Kenmore Microwave model 721 62624200

We see this a lot. The problem is almost certainly on the control panel, which we regularly repair nationwide for $39.95 postpaid.

This light failure often occurs when a bulb goes out and the filament shorts, or when the bulbs are removed or installed without first unplugging the oven from the power line. Either can cause such a failure on the controller.

Details of our service and critical safety information and disassembly information is at our site, linked here on Fixya:
http://tinyurl.com/yzjozk

We're happy to help and we appreciate your thoughtful rating of our answer.

Posted on Nov 26, 2007

MicrowaveSvc
  • 8820 Answers

SOURCE: Kenmore 665.61629100 Microwave Problem

The 665 prefix on your model number is Whirlpool, but I haven't found the code "d" listed yet.

Can you set the cooking time?

If so, what happens when you press Start?

I'll post back if I find the codes or if you have other info and I can help further.

Posted on Oct 22, 2007

MicrowaveSvc
  • 8820 Answers

SOURCE: kenmore microwave range hood model 665.61612100 manufactured 2001

The problem is likely on the control panel, which we repair nationwide for $39.95 postpaid.

This light failure often occurs when a bulb goes out and the filament shorts, or when the bulbs are removed or installed without first unplugging the oven from the power line. Either can cause such a failure on the controller.

This often can affect the exhaust fan operation, too. The lights and fan can be inopoerable or stuck on.

If you or a friend decide to look into it, we have critical safety information, info on door switch diagnosis and replacement, and

disassembly information at our site, linked here on Fixya: http://tinyurl.com/yzjozk

Posted on Oct 22, 2007

MicrowaveSvc
  • 8820 Answers

SOURCE: kenmore microwave #721-89941-1490

There is an internal fuse, plus one or two thermostats or thermal cutouts.

You can probably find an exploded view by entering your FULL model number here: http://www.searspartsdirect.com

There may also be a "mini-manual" hidden inside the unit behind the control panel or hidden on the left side behind the grille, which is very helpful when troubleshooting & testing.

If the fuse is good, it may be an open thermostat or thermal cutout (TCO) / thermal fuse on or near the magnetron or on top of the cavity / body of the oven.

If it goes dead for a while during or after cooking then comes back on, the magnetron is probably overheating and causing the magnetron thermostat to open.

Then when it cools, it closes the circuit and allows power through again.

When checking thermostats, if it has a hood fan thermostat, that should read open, as opposed to the others, which should read closed.

We're happy to help and we appreciate your thoughtful rating of our answer.

Posted on Jun 29, 2008

MicrowaveSvc
  • 8820 Answers

SOURCE: KENMORE MICROWAVE (HOUSEHOLD) LOCKED

It sounds like you press STOP two or three times to lock it. Maybe that (or another key) will unlock it.

The lock / unlock procedure will be covered in your owner's manual.

Or you can try a hard reset - unplug it from the wall for one minute, then plug it back in and try again.

If you don't have your manual, you can get one here. (Enter your model number without any spaces)

We're happy to help and we appreciate your thoughtful rating of our answer.

Posted on Jul 01, 2008

MicrowaveSvc
  • 8820 Answers

SOURCE: Kenmore 665.61639100 quit working

A microwave can be dead for many reasons.

It may be the fuse, which is usually located on the floor of the oven behind the control panel or between the door switches.

If the fuse is good, it may be an open thermostat or thermal cutout (TCO) / thermal fuse on or near the magnetron or on top of the cavity / body of the oven.

If it goes dead for a while during or after cooking then comes back on, the magnetron is probably overheating and causing the magnetron thermostat to open.

Then when it cools, it closes the circuit and allows power through again.

When checking thermostats, if it has a hood fan thermostat, that should read open, as opposed to the others, which should read closed.

If it went dead almost immediately after pressing the Start pad, that's usually a shorted high-voltage capacitor.

If it went dead a few seconds after pressing the Start pad, that's usually a failing high-voltage transformer.

If it goes dead or blows the breaker (or GFI) when you plug it in or open or close the door, then there's a problem with a door switch or door switch mount.

If it's intermittent or random, it may be a bad connection, usually on the control board or a loose fuse holder, or even an intermittent fuse.

You should do a continuity test on the fuse while it's in the holder (with the microwave unplugged, of course) then turn the fuse by hand or take it out and put it back in, then test it again.

If you remove the fuse, then press the meter leads against the ends, it can allow internal contact to be made and make a bad fuse appear to be good.

If you or someone you know decide to look into it, we have critical safety information and disassembly information at our site, and our link is at our listing here on FixYa.

There should also be a "mini-manual" hidden inside the unit behind the control panel or hidden on the left side behind the grille, which is very helpful when troubleshooting & testing.

You can probably find exploded views and order parts by entering your model number here at the Sears parts site.

We're happy to help you and we'd appreciate your thoughtful rating of our answer.

Posted on Aug 02, 2008

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