Question about HP Printers & Copiers
Disconnect printer from computer
cancel documents in queue
if using a straight USB connection, delete all instances of printer. else remove duplicate printer icons.
reboot & reconnect printer (swap cables if not detected)
Posted on Nov 12, 2008
Tips for a great answer:
quick fix for most communication errors can be achieved by resetting the
printer and/or rebooting the PC. Simply disconnect the printer from your
computer. Reboot your pc. Unplug and re-plug the printer into the power source
to reset it. When the printer turns on, reconnect it to your computer. Then try
to print again once the computer fully recognizes the USB connection.
that doesn't help, try the steps below:
Disconnect the printer from your computer.
Rebrick (pull out power supply, black box where the
power cord is plugged in at the back of the printer, and put it back after 30
On your computer, go to Control Panel > Printers and Faxes.
Delete the Lexmark print object.
Reboot your pc.
When your pc turns on, reconnect the printer.
Wait until your pc fully recognizes the USB connection. To check, go to Control
Panel > Printers and Faxes. If you see a new Lexmark print object in the
list, then try to print again.
may also try to update your printer driver by visiting the Lexmark website at http://bit.ly/eO4Y77.
Select your operating system, download and execute the file.
If the problem continues, please contact Lexmark Technical Support Center for additional assistance.
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